Receptionist Hotel
أرسل عرض عمل مباشرة لهذا المرشح
Experienced receptionist with a strong background in the hospitality industry. Highly skilled in managing reservations, checking in guests, handling cash and credit card transactions, and maintaining a friendly and welcoming atmosphere for guests. Excellent communication and interpersonal skills, with a proven track record of delivering exceptional customer service.
Receptionist , Hotel sania , Morocco
2021-2023
Greet and check in guests, ensuring their needs are met throughout their stay
Manage reservations and coordinate with housekeeping and maintenance teams for room readiness
Handle cash and credit card transactions,
generate daily reports, and balance cash drawer
Answer phone calls and respond to guest inquiries and requests in a timely and friendly manner
Use hotel management software to update guest information, room availability, and rates
2021 - 2022 Diploma in english communication
2019 - 2021 Diploma in Hotel management
2018 - 2019 Bachelor degree in physics
