Cabin Crew at Ryanair (2024-05 – Present)
- Ensured passenger safety and comfort throughout flights.
- Delivered high-quality customer service in a fast-paced international environment.
- Handled passenger inquiries, special requests, and complaints professionally and efficiently.
- Assisted with boarding procedures, in-flight announcements, and emergency protocols.
Guest Relations at H Luxurycamp Resort (2021 – 2024)
- Welcomed guests and managed check-in/check-out processes.
- Addressed guest inquiries, requests, and complaints to ensure satisfaction.
- Coordinated with staff to maintain smooth resort operations.
Customer Service Agent at Umaniya Group Company (2016 – 2020)
- Managed incoming calls and directed them to appropriate departments.
- Assisted guests with information on resort amenities, services, and attractions.
- Built strong client relationships through personalized service.
Customer Service Agent at Welb Help Studio (2014 – 2016)
- Coordinated with departments to fulfill guest requests.
- Resolved issues quickly and effectively to enhance guest satisfaction.
- Maintained an organized and welcoming lobby environment.
