Amina Benabbou

Healthcare operations professional with 8 years of experience managing administrative and operational workflows in rehabilitation services, including scheduling, documentation, reporting, and team coordination. Currently transitioning into healthcare automation, with hands-on experience in n8n and Make.com. I use my healthcare operations experience to build practical automation solutions for small healthcare practices, including appointment booking, reminders, patient intake, and reporting.

Focused on helping healthcare providers reduce repetitive administrative work through simple and practical automation.

Service Manager / Functional Rehabilitation - Public Healthcare Sector, Morocco - Morocco

(2020-01)

• Managed end-to-end administrative and operational workflows for a rehabilitation service, including scheduling, patient follow-up, reporting, and multidisciplinary team coordination.
• Managed the patient administrative lifecycle, including registration, appointment scheduling, confirmations, documentation, and follow-up, while maintaining accuracy and confidentiality.
• Prepared service reports and analyzed activity data to support planning and operational decision-making.
• Coordinated between clinical staff, patients, and other departments, identifying and resolving recurring administrative and workflow issues.

Orthotic & Prosthetic Technician - Private Healthcare Sector, Morocco - Morocco

(2018-01 - 2020-12)

• Managed patient files, administrative documentation, and case follow-up across the full treatment cycle.
• Coordinated patient appointments and communications, ensuring smooth handoffs between clinical and administrative stages of care.
• Tracked and followed up on supply/materials orders, supporting uninterrupted daily clinic operations.

Professional Bachelor's Degree - Orthotics (2014-01 - 2018-12)

Baccalaureate - Physical Sciences (2014-12)