Amine Fakhary

With over 15 years of experience as a Network and Systems Administrator / Support, I have developed strong expertise in managing computer networks and systems. Able to adapt to various environments, I am capable of successfully carrying out IT projects, from audit to implementation, while ensuring user training. Today, I am looking for a new opportunity to make the most of my skills in a dynamic environment.

IT Manager at KLEM GROUPE (2025-10 – Present)

• Administer and manage IT systems and networks
• Manage IT and telephony infrastructure
• Ensure data security and backups
• Provide technical support to all users
• Drive innovation and implement suitable technological improvements
• Lead and manage all IT projects within the group
• Handle procurement and maintenance of IT equipment
• Manage user accounts and administer Google Workspace (Gmail, licenses, groups)
• Implement IT usage policies and maintenance procedures
• Prepare and onboard new users with IT resources
• Raise awareness on IT security best practices
• Conduct semi-annual IT audits
• Maintain up-to-date IT inventory
• Maintain telecom and internet line inventory

IT Officer at Tractafric Motors Maroc & GWM (2024-01 – 2025-01)

• Define IT strategic directions with management
• Plan, organize, and coordinate IT activities
• Ensure consistency, security, and performance of information systems
• Guarantee quality and availability of applications and services
• Evaluate and manage IT vendors and suppliers
• Provide remote support and troubleshooting
• Manage ERP solutions (SAP, IRIUM)
• Supervise installation of network and system equipment
• Incident management (Level 2/3 support)
• Manage IT assets (PCs, printers, etc.)
• Manage network services (DHCP, DNS, Active Directory)

Support Technician at Société Marocaine des Tabacs (2011-05 – 2024-03)

• Optimize company networks by improving infrastructure
• Integrate new applications to enhance performance
• Coordinate between project teams and external providers
• Implement security procedures and access management
• Supervise installation of network equipment and software
• Maintain network documentation
• Manage backups and data security (VEEAM)
• Monitor network performance using dashboards
• Conduct network audits and resolve incidents
• Manage user accounts and Microsoft 365 (Teams, OneDrive, SharePoint)
• Manage mobile devices (Motorola, Zebra)
• Administer production systems (Windows & Linux)
• Forecast IT investments for reliability and security
• Provide remote support and troubleshooting
• Track and report KPIs

Network Administrator at Oratech Consulting Maroc (2010-01 – 2011-04)

• Provide user support via remote access (VNC)
• Install and configure Windows servers (2003/2008)
• Set up network infrastructure (cabling, patching)
• Develop WSH scripts for disk monitoring with email alerts
• Administer databases using MySQL Workbench
• Maintain company web portals
• Prepare and deploy servers for clients
• Manage migration from Domino to hosted Exchange

IT Intern at Biscuiterie du Maghreb (2009-07 – 2009-08)

• Install and repair client and server machines
• Provide user support and network cabling
• Troubleshoot hardware and software issues

IT Intern at Richbond (2010-09 – 2010-09)

• Install and configure workstations
• Document technical procedures
• Assist in network infrastructure setup

Diploma in Network and Telecom Administration – European Institute of Electronics and Computer Science (2011 – 2012)

Diploma in Computer Systems Maintenance Technician – European Institute of Electronics and Computer Science (2007 – 2009)

Baccalaureate in Experimental Sciences – Ibn Mandour High School (2006 – 2007)