Available for immediate relocation to the UAE
أرسل عرض عمل مباشرة لهذا المرشح
Client Experience Specialist with over 3 years executing high touch handovers of luxury and ultra luxury vehicles for HNWI and UHNWI clients. Expert in creating memorable first ownership experiences that build lifetime client loyalty and referrals. Specialized in zero defect delivery and bespoke delivery ceremonies that transform handover into a premium brand moment.
Arabic speaker with exceptional ability to build trust and communicate professionally with Arab clientele across GCC markets.
Client Delivery Specialist - Luxury Automotive Sector, Berkane, Morocco - Berkane, Morocco
(2023-07 - 2025-09)
Executed HNWI and UHNWI client handover and delivery ceremonies for imported luxury, ultra luxury, and performance vehicles including Mercedes-Benz, BMW, Range Rover, Audi, Bentley, Lamborghini, and Brabus models. Conducted final PDI confirmation and quality assurance checks to guarantee zero defect delivery for high value vehicles including G-Class, Urus, and S-Class. Orchestrated bespoke vehicle reveal and key handover as a premium brand experience for Arab and GCC clients.
Used native Arabic fluency to provide exceptional communication and build immediate trust with Arab clients, resulting in increased client retention and referral generation for the dealership.
Client Handover Specialist - Premium Motorcycle Sector, Berkane, Morocco - Berkane, Morocco
(2022-02 - 2023-04)
Managed post sale delivery ceremonies and HNWI client handover for high performance imported motorcycles including BMW Motorrad, Honda, Yamaha, Ducati, and Kawasaki. Performed final PDI confirmation and quality assurance to ensure zero defect delivery for premium motorcycles and accessories. Delivered ownership experience briefing, technical product presentations, and safety education for high value clients.
Provided personalized service to Arab clients in their native language, driving exceptional client loyalty and word of mouth referrals.
Diploma - Institut Prive 2B
Secondary Education Certificate - Ibn Sina High School
