Loubna Chergaoui

Spa manager knowing the principles of SDG stiiondup customers are always satisfied. Passionate about the world of

Spa Manager at Hotel ZIND Naaba APPART Hotel (2025-03 – Present)

• Organization and supervision of daily spa activities.
• Organize and optimize client care schedules to develop turnover.
• Guarantee the quality of products and customer satisfaction.
• Provide personalized advice for future care and all resulting products.
• Knowledge t interest in the spac fitn ss.
• Development and implementation of new marketing and customer loyalty strategies.
• Design and promotion of new care and wellness offerings.

Spa Manager at Hotel ROYAL -RIVIERA GUINEE (2024-12 – 2025-03)

• Supervised personnel in advanced cosmetic procedures, ensuring that all services are performed in accordance with safety standards.
• Managed client consultations, providing them with personalized treatment plans that match their health care goals and medical history.
• Development of standard offer partnerships to increase TV attendance
• Responsible for the daily management of the spa and the therapy team (Indonesia)
• Reservation management WELL BEE software, schedules, stock tracking, and sales

Spa Manager at Radisson Blu Brazzaville (2019-01 – 2021)

• Anticipate rt id ntifi rlsb care of clients to respond to the best.
• Ensure that all care provided meets luxury quality criteria.
• Communicate regularly and effectively to raise team awareness of overall objectives, promote a positive working environment where teams can focus on the quality of services provided and achieve performance reform.
• Observe the professional behavior of the DSM team and the equipment provided on a r individual tour l.
• Managing rlsv nt sn involving tn forming the teams.
• Check the equipment and make sure it is working properly. Check the fitment.
• Manage commands, inventory, and stock.

Spa Manager at Della Rosa Hotel Suites & Spa (2018-10)

• Spa therapy planning management
• Performing body care and treatments Stock management and product management

Director of the Spa at Le Palais Paysan (2015-12 – 2017-10)

• Organize rls schedule stlsr sp ct r Inform rls clients about appropriate products
• Carry out body care tds massage sr relaxing t toning Eff ctu rds administrative tasks
• Inform the DSB Care management of the product stock
• Develop individualized lap care

Aesthetics therapy at Club Med (2013-05 – 2014-12)

• Aesthetics nn therapy ClubM d. Yasmina
• Assur r lapropr ted s sall sd massage
• Analyzes rlsb care of clients for m ttr t chniqu sd massage adapted to the 5mond brand
• Assur r lamaint nance ds equip m nts

Assistant manager in a real estate car rental agency at READY -CAR (2004-11 – 2012-07)

Diploma of Qualification in Aesthetics in Aesthetics – Ecol int rnational Alhouria (2013 – 2014)

Training certificate for Intellectual Client Manager in Client Management – Anap c- Call Acad my (2012 – 2013)

Diploma in computer science, management and commerce in Computer Science, Management, Commerce – Evolution-Info (2002 – 2004)

First year of faculty in French section – University of CadiAyad (2002 – 2003)