Nayer Yt

Customer-focused professional with experience in sales, retail, and direct customer service. Fluent in English, with strong communication, problem-solving, and adaptability skills, committed to delivering excellent customer experiences.

Sales & Delivery Assistant at Oulmes mineral waters (2025-02 – 2025-07)

• Managed B2B client accounts across supermarkets, hotels, schools, and restaurants.
• Built strong customer relationships through regular client visits.
• Used sales techniques to increase product orders.
• Assisted with deliveries while maintaining excellent customer service.

Retail Associate at Marjane Market (2025-07 – 2025-11)

• Promoted rapidly within one month to manage diverse departments including Bakery, Produce, Meat, and Charcuterie and professionally handling angry customers.
• Maintained inventory control, audited price tags, and managed the Dairy and Chilled Products department.
• Enforced strict quality control by monitoring expiration dates and conducting daily stock counts.

High School Baccalaureate in Commerce and Marketing – Mustapha lmaani high school /Ofppt center

First-year coursework in Economics – Faculty of Legal, Economic and Social Sciences (2024 – 2025)