Soukaina Azil

Service-oriented professional with a background in tourism and hospitality. I am comfortable working with people, handling requests, and ensuring a smooth and pleasant experience. Multilingual, adaptable, and reliable, with a positive attitude and strong communication skills.

CONTRACTING & PRODUCTION COORDINATOR at Pure Morocco (2025-06 – Present)

• Maintained strong relationships with international partners and service providers
• Ensured high standards of service quality and client satisfaction
• Coordinated operations in a fast-paced environment with attention to detail
• Resolved partner and client issues efficiently and professionally

ACCOUNTING INTERN at Palais Médina & SPA, Fès (2025-05 – 2025-06)

• Assisted with client billing and ensured accuracy in financial transactions
• Collaborated with multiple departments to deliver smooth guest experiences
• Maintained professionalism and confidentiality in all interactions

ASSISTANT INTERN at Regional Tourism Delegation, Beni Mellal (2024-07 – 2024-08)

• Provided administrative support and assisted in organizing tourism activities
• Communicated with stakeholders and ensured smooth coordination
• Developed strong organizational and multitasking skills

RECEPTIONIST INTERN at Hôtel Golden Flora (2023-04 – 2023-06)

• Welcomed guests and handled inquiries with professionalism and courtesy
• Managed reservations and coordinated with internal departments
• Handled customer requests and resolved issues to ensure satisfaction

PROFESSIONAL BACHELOR'S DEGREE in TOURISM & HOTEL MARKETING – International Higher Institute of Tourism of Tangier (ISITT) (2024 – 2025)

SPECIALIZED TECHNICIAN in TOURISM MANAGEMENT – Higher Institute of Hospitality and Tourism Technology (ISTHT) (2021 – 2024)

BACCALAUREATE in SCIENCE (PHYSICS – FRENCH OPTION) – Sidi Ben El Ouidane High School (2020 – 2020)