Food and beverage waiter - One and Only - zaabiel, Dubai
(2023-02)
- Worked flexible hours, covering nights, weekends and bank holidays.
- Applied critical thinking to analyse problems, evaluate solutions and select best decisions.
- Carried out day-to-day duties accurately and efficiently.
- Oversaw daily operations to achieve high productivity levels.
- Applied positive customer service approach to increase satisfaction levels.
- Delivered services to customer locations within target timeframes.
- Completed opening and closing procedures, from product replenishment to budget control.
- Delivered tailored assistance to customers
Food and Beverage waiter - AL-NAKHIL Derqawi Resort - Al-Nakhil, Marrakesh
(2022-01 - 2023-12)
- Oversaw daily operations to achieve high productivity levels.
- Supported team by demonstrating respect and willingness to help.
- Promoted continuous improvement by problem-solving and sharing suggestions to optimise team operations.
- Offered friendly, efficient customer service and handled challenging situations with ease.
- Completed customer orders with speed and accuracy.
Food and Beverage Waiter - Three Corners resturant - Saudi Arabia, Dubai
(2021-03 - 2022-01)
- Delivered food and drinks from kitchen to respective tables to meet timely expectations.
- Provided friendly, courteous service, maximising positive customer satisfaction ratings.
- Accurately took orders, making menu recommendations as appropriate.
- Totalled bills for customers and accepted payment via cheque, currency and card payments.
- Served meals and drinks with professionalism and skill, maintaining high presentation and quality standards.
- Took accurate guest orders and relayed information to kitchen about preferences, requests, or allergens.
- Managed timing standards in food deliveries to minimise delays.
Food and Beverage Assistant - Voi Lounge - Mecca, Saudi Arabia
(2020-02 - 2021-01)
- Provided friendly, courteous service, maximising positive customer satisfaction ratings.
- Attended to customer's needs proactively for first-class waiting service.
- Delivered efficient breakfast, lunch and dinner service at fast-paced fine dining restaurant
- Accurately took orders, making menu recommendations as appropriate.
- Assisted kitchen staff with food prep, dishwashing and plating food.
- Verified completed orders and served guests at tables.
- Followed health and hygiene standards when handling food and cleaning restaurants.
- Maintained excellent level of service in busy and demanding restaurant environment.
Food and Beverage waiter - Gurkan steak house - Riyad, Saudi Arabia
(2019-03 - 2020-01)
- Supported team by demonstrating respect and willingness to help.
- Offered friendly, efficient customer service and handled challenging situations with ease.
- Promoted continuous improvement by problem-solving and sharing suggestions to optimise team operations.
- Completed customer orders with speed and accuracy.
- Quickly learned and applied new skills to daily tasks, improving efficiency and productivity.
- Improved efficiency and productivity by acquiring new skills.
Non alcoholic beverage bartender - Night Club WANASA - Türkiye, Istanbul
(2018-01 - 2018-12)
- Monitored and updated stock levels and inventory databases.
- Completed duties to deliver on targets with accuracy and efficiency.
- Increased customer satisfaction by resolving issues.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Worked flexible hours, covering nights, weekends and bank holidays.
- Delivered exceptional customer service by proactively listening to concerns and answering questions.
- Cleaned work areas and equipment to maintain faultless hygiene standards.
- Offered friendly, efficient customer service and handled challenging situations with ease.
- Applied positive customer service approach to increase satisfaction levels.
Food and Beverage Assistant - Mogadar Hotel 5 STAR CASA - Casablanca, Morocco
(2016-01 - 2017-01)
- Totalled bills for customers and accepted payment via cheque, currency and card payments.
- Demonstrated high standards of customer service to take and deliver accurate food, cocktail and coffee orders.
- Delivered food and drinks from kitchen to respective tables to meet timely expectations.
- Stayed up to date on menu changes to accurately answer customer queries.
- Provided first-class customer care through helpful, friendly service.
- Greeted customers, presented menus and shared information about available special items.
- Employed strong interpersonal skills to handle queries relating to menus, allergies and restaurant services.
- Prepared tables for guests and reset tables between customers.
- Kept tables clear of used crockery, glassware and cutlery.
- Warmly greeted customers upon arrival, minimising wait times to improve restaurant experiences.
