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Experienced call center agent with a strong background in providing excellent customer service and quickly solving problems. Good at talking to clients and coworkers in a clear and effective way to make sure everyone is happy and follows company rules.
Advisor at Teleperformance (2025-01 – Present)
Demonstrated high customer satisfaction through communication with the internal teams to resolve the issues, handling customer requests in accordance with the company's policies, and collecting the necessary information to ensure accurate solutions, all while maintaining professionalism.
Supermarket (2024-06 – 2024-09)
Responsibilities covered customer service, till operations, stock maintenance and team collaboration to achieve sales goals.
Baccalaureate in Mathematical Science B – Ibno Hani