Akash Ambekar
IT Infrastructure and Systems Administration Professional
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About
IT Infrastructure and Systems Administration Professional with over 20 years of experience in Banking Technology, IT Operations, Network Administration, Windows Server Management, Active Directory Administration, Microsoft 365 Administration, SQL Server Database Management, Cyberoam Firewall Security, ATM Infrastructure Support, and Enterprise IT Service Delivery. Demonstrated success in managing multi-location banking IT infrastructure, ensuring business continuity, maintaining secure network environments, supporting mission-critical applications, and delivering high-quality technical support. Experienced in infrastructure modernization, disaster recovery planning, vendor management, and technology operations across geographically distributed branch networks.
Seeking international opportunities in New Zealand, Australia, and other overseas markets as a Systems Administrator, Infrastructure Engineer, ICT Support Engineer, Network Administrator, or IT Operations Professional.
Experience
Regional Assistant Manager – ICT (Senior IT Infrastructure & Systems Administrator) - KBS Bank - Karnataka, India
(2008-07)
- Manage and support IT infrastructure across 29+ Corporate Office, Banking branches and multiple Business Correspondent locations.
- Administer Windows Server environments and Active Directory services.
- Manage user accounts, permissions, group policies, and access control.
- Administer Microsoft 365 services including Outlook and user management.
- Configure and maintain Cyberoam Firewall security policies and network access controls.
- Manage SQL Server databases including backup, restoration, maintenance, and disaster recovery.
- Monitor and maintain LAN/WAN infrastructure, routers, switches, and branch connectivity.
- Support ATM installation, maintenance, monitoring, and troubleshooting.
- Coordinate with telecom providers for leased-line and network connectivity services.
- Implement software deployments, upgrades, and infrastructure improvements.
- Maintain endpoint security using enterprise antivirus solutions.
- Provide technical leadership and support to branch operations teams.
- Coordinate with external vendors and technology partners.
- Successfully managed technology operations supporting 29+ branch locations.
- Maintained high availability of critical banking applications and infrastructure.
- Supported secure and reliable banking services through proactive infrastructure management.
- Improved operational resilience through structured backup and recovery processes.
- Successfully implemented banking software upgrades and technology rollouts.
- Maintenance and troubleshooting of CCTVs/DVR's, Burglar Alarms Etc.
Team Leader – IT Support Services - Hikae Electronics
(2005-05 - 2008-06)
- Managed infrastructure support services for enterprise and industrial clients.
- Installed and configured desktops, laptops, servers, and networking equipment.
- Supported Microsoft Outlook, Exchange connectivity, and business applications.
- Installed SAP Front-End software and enterprise applications.
- Managed antivirus deployments, security updates, and patch management.
- Led technical support activities and coordinated issue resolution.
- Provided network troubleshooting and hardware maintenance support.
Education
Diploma - Computer Science & Engineering - Karnataka Technical Board
Secondary School Education - Karnataka State Secondary Education Board
