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In my current role at Swissquote Financial Services, I have developed a keen understanding of regulatory compliance, fund valuation, and client relationship management. My responsibilities include ensuring adherence to regulatory frameworks such as AIFMD and UCITS, validating fund valuations, executing authorized instructions, and conducting comprehensive reviews of Net Asset Value (NAV) calculations. Additionally, I have honed my communication skills by liaising with clients and third-party service providers to resolve inquiries and issues promptly.
My previous experience at Redacre LTD further solidified my skills in team leadership and customer support. As a Team Captain, I supervised and mentored a team of customer support agents, developed training programs, and collaborated with various departments to streamline processes. This role allowed me to enhance my problem-solving abilities and improve overall customer experience through data analysis and feedback implementation.
Furthermore, my part-time finance trainee position at Alter Domus LTD provided me with hands-on experience in day-to-day operations, financial record monitoring, and bookkeeping. These roles have equipped me with a strong foundation in financial transactions, regulatory compliance, and operational efficiency.
I am fluent in English and Arabic, with foundational proficiency in French and German. My proficiency in digital tools such as SAP S4/Hana, Bloomberg, and Telekurs enables me to drive efficiency and accuracy in financial operations. I am detail-oriented, innovative, and possess strong decision-making capabilities, making me a valuable asset to your team.
In my current role at Swissquote Financial Services, I have developed a keen understanding of regulatory compliance, fund valuation, and client relationship management. My responsibilities include ensuring adherence to regulatory frameworks such as AIFMD and UCITS, validating fund valuations, executing authorized instructions, and conducting comprehensive reviews of Net Asset Value (NAV) calculations. Additionally, I have honed my communication skills by liaising with clients and third-party service providers to resolve inquiries and issues promptly.
My previous experience at Redacre LTD further solidified my skills in team leadership and customer support. As a Team Captain, I supervised and mentored a team of customer support agents, developed training programs, and collaborated with various departments to streamline processes. This role allowed me to enhance my problem-solving abilities and improve overall customer experience through data analysis and feedback implementation.
Furthermore, my part-time finance trainee position at Alter Domus LTD provided me with hands-on experience in day-to-day operations, financial record monitoring, and bookkeeping. These roles have equipped me with a strong foundation in financial transactions, regulatory compliance, and operational efficiency.
I am fluent in English and Arabic, with foundational proficiency in French and German. My proficiency in digital tools such as SAP S4/Hana, Bloomberg, and Telekurs enables me to drive efficiency and accuracy in financial operations. I am detail-oriented, innovative, and possess strong decision-making capabilities, making me a valuable asset to your team.
Master of Business Administration (MBA) Suffolk University 01-05-2022 – 31/12/2022 Level 7 Postgraduate Diploma in Business Management London School of Commerce Malta (LSC) 01/10/2020 – 29/04/2022 Bachelor’s degree in business administration University of Economics and Management of Sousse 01/09/2017 – 14/08/2020 Accounting Training HLV Training Centre 19/09/2016 – 26/05/2017 Baccalaureate Degree in Management and Economics "Mohammed Bouthina" High School, Hammamet, Tunis 01/09/2012 – 19/06/2016
