Kamal Chhetri
Detail-oriented and analytical professional with over four years of work experience
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About
Detail-oriented and analytical professional with over four years of work experience, including nearly three years at ByteDance (TikTok) in Trust & Safety and Content Moderation. Experienced in reviewing cases, applying policies and guidelines, identifying policy violations, and making accurate decisions in a fast-paced environment. Currently seeking to build a career as a Junior KYC/AML Analyst within Malta's iGaming industry.
Completed AML and KYC Compliance Essentials certification and developed knowledge of Customer Due Diligence (CDD), Enhanced Due Diligence (EDD), Source of Funds (SOF), Source of Wealth (SOW), sanctions screening, PEP screening, customer risk assessment, and regulatory compliance. Recognised for attention to detail, analytical thinking, confidentiality, and a strong commitment to compliance.
Experience
Content Moderation - ByteDance (TikTok) - Gurgaon, India
(2022-06 - 2025-06)
- Reviewed user-generated content to ensure compliance with company policies and community guidelines
- Investigated reported content and identified policy violations through detailed analysis.
- Made consistent and accurate moderation decisions while meeting quality and productivity targets.
- Escalated complex or high-risk cases to specialist teams in accordance with internal procedures.
- Handled sensitive information with confidentiality and professionalism.
- Worked in a fast-paced environment requiring analytical thinking, attention to detail, and sound judgement.
- Collaborated with quality and policy teams to maintain consistency and platform integrity.
Warehouse Storekeeper - MUY Collection
(2026-07)
- Managed inventory records and monitored stock accuracy
- Maintained organised documentation and inventory control.
- Coordinated stock replenishment and supported efficient warehouse operations.
F&B Server - DB San Antonio Hotel + Spa
(2025-08 - 2026-06)
- Delivered excellent customer service in a fast-paced environment.
- Worked effectively within a multicultural team.
- Managed customer requests professionally while maintaining service quality.
Education
Bachelor of Arts - Arts and humanities - University of Delhi (2016-06 - 2019-11)
