Princess Pamela Timbas

I am a dedicated, reliable, and responsible professional with a strong work ethic and a genuine commitment to helping others. I am confident working independently as well as collaboratively within a team. Adaptable and eager to learn, I am committed to maintaining high standards in my work and continuously developing my skills. I am seeking a stable, long-term opportunity where I can contribute my experience, grow professionally, and add value to the organisation.

Support Worker at Eden & Razzett Foundation - Inspire, Malta (2022-12 – Present)

• Helped clients manage and reach individual goals, supporting independent progression and social skills.
• Adapted quickly to changing work environments while maintaining high levels of productivity and professionalism under pressure.
• Collaborated with other professionals to plan and coordinate care for clients.
• Promoted independence among clients through skill-building exercises and goal-setting initiatives.
• Kept clients engaged in social networks and communities for personal health and growth
• Assisted clients with daily living needs to maintain self-esteem and general wellness

Waitress (Part Time) at Haywharf Restaurant, Floriana Malta (2021-12 – 2024-02)

• Greet and seat customers in a friendly and professional manner.
• Present menus and provide detailed information when asked (e.g., about portions, ingredients, or potential food allergies).
• Take accurate food and drink orders and relay them to the kitchen and bar.
• Serve food and beverages promptly and accurately.
• Check on customers regularly to ensure satisfaction with meals and service.
• Handle complaints or concerns professionally and escalate issues when necessary.
• Process customer payments using cash registers or POS systems.
• Maintain cleanliness and hygiene standards in dining areas, including wiping tables, refilling condiments, and resetting tables.
• Follow all food safety and sanitation procedures.
• Work collaboratively with kitchen and other front-of-house staff.

Cashier/Waitress at Chalk Café and Wine Bar (2019-09 – 2021-10)

• Welcomed customers and helped determine their needs
• Bussed tables, presented menus, seated customers and give orders
• Cleaned tables and floors of dining area, ensuring that customers enjoyed pleasant, hygienic dining experience
• Resolve costumers complain, guide them and provide relevant information
• Managing transaction with costumers using cash register
• Worked flexible schedule and extra shifts to meet business needs
• Provided friendly service and assistance to clients promote customer loyalty, satisfaction and sales.

Health Care Worker at Apap Institute, Malta (2016-08 – 2022-08)

• Managed the care of 20+ residents aged 68-100 with daily needs including personal hygiene, dressing, being turned, and being transferred from chairs to beds
• Recognized and reported abnormalities or changes in patients' health status to case manager
• Supported elderly client with meal preparation and housekeeping tasks
• Followed care plan, home regulations, and implemented consistent safety practices
• Supported clients with mental support and physical activities to accomplish quality of life and sustain needs
• Assisted clients with daily living needs to maintain self-esteem and general wellness.

Diploma in Hotel and Restaurant Management – Laguna State Polytechnic University, San Pablo City -Laguna