Sergio Arenas Lopez

Reliable and adaptable professional with experience in customer-facing and fast-paced environments. Skilled in customer interaction, teamwork, communication and supporting daily operations.

Native

Spanish speaker with functional English, currently improving communication skills. Highly motivated to build a career in the iGaming industry and grow within a professional customer support team.

Customer Service & Food Assistant - KFC Alicante - Alicante, Spain

(2016-06 - 2016-09)

• Supported daily restaurant operations including food preparation and order taking.
• Assisted customers in a high-volume service environment.
• Maintained cleanliness of service and kitchen areas according to hygiene standards.
• Worked collaboratively with team members to ensure efficient service during peak hours.
• Followed food safety procedures and company service protocols.

Quality Analyst - Quality Control - AMC Vlissingen B.V. - Netherlands

(2022-01 - 2025-01)

• Inspected raw materials and finished products in line with food-safety regulations.
• Recorded quality checks, results and process documentation accurately.
• Detected and reported production incidents while following strict procedures.
• Maintained order, cleanliness and safety standards in the work area.

Laboratory Technician - Quality Control (Harvest Season) - Parajes del Valle Bodegas y Vinedos S.L. - Spain

(2020-01 - 2020-12)

• Performed physicochemical analysis of wine and grape must.
• Prepared samples and documented results carefully.
• Organised laboratory materials, reagents and equipment.

Sugar Paste Preparation Operator - Candy Spain S.L. (Vidal Candies) - Spain

(2020-01 - 2021-12)

• Prepared and mixed sugar pastes for confectionery production.
• Monitored parameters including temperature, texture and Brix.
• Verified product quality, labelling, batches and traceability.
• Recorded production and raw-material data using SAP.

Machine Operator (Temporary) - J. Garcia Carrion Jumilla S.L. (Don Simon) - Spain

(2020-01 - 2020-12)

• Completed quality control and labelling of finished products.
• Supported raw-material supply and production-line operations.

Production & Warehouse Operative - Central Quesera Montesinos S.L. - Spain

(2018-01 - 2018-12)

• Supported cheese production, visual quality checks and storage control.
• Assisted with loading, unloading, stock control and product traceability.
• Used SAP for monitoring and control tasks.

Warehouse Operative - Logistica La Campa - Spain

(2017-01 - 2018-12)

• Checked products, organised merchandise and supported warehouse operations.
• Loaded and unloaded goods while maintaining safe, orderly storage.

Higher Technician - Food Industry Processes and Quality - IES Virgen del Remedio

Professional Certificate - Auxiliary Warehouse Activities (COML0110) - FREMM

Expert Auditor - HACCP (APPCC) - Euroinnova Business School

Technician - Implementation, Management and Auditing of BRC Standard (Version 8) - Universidad Antonio de Nebrija

University Expert - Management, Quality and Environment - Universidad Europea Miguel de Cervantes

Certificate - Food Handling - C.I.F.E.A. Jumilla

Upper Secondary Education - Humanities and Social Sciences - IES Jose Luis Castillo Puche