Associate Implementation Consultant (Entry Level)

Job Overview

As an Associate Implementation Consultant, you will play a key role in delivering innovative recruitment technology to international clients. You will be responsible for implementing iCIMS talent management and AI-driven hiring solutions in customer-facing engagements.

This is a hands-on opportunity to build expertise in AI-driven hiring automation, system configuration, and technical implementation consulting within a fast-growing global SaaS environment. You will support client conversations to define business processes, facilitate implementation meetings, and help translate requirements into scalable system solutions.

We hire at Entry or Junior level depending on your experience and client exposure — offering growth paths within implementation, consulting, and enterprise delivery.

About Us

When you join iCIMS, you join the team helping global companies transform business and the world through the power of talent.

Our customers do amazing things: design rocket ships, create vaccines, deliver consumer goods globally, overnight, with a smile. As the Talent Cloud company, we empower these organizations to attract, engage, hire, and advance the right talent. We’re passionate about helping companies build a diverse, winning workforce and about building our home team. We're dedicated to fostering an inclusive, purpose-driven, and innovative work environment where everyone belongs.

Responsibilities

Configure AI chatbot flows and ATS modules using low-code platforms

Turn recruitment processes into structured, scalable system workflows

Execute setup tasks based on documented requirements

Test, validate, and optimize system configurations

Support and facilitate client conversations to define business processes

Contribute to implementation projects from initiation through go-live and stabilization

Support project planning, coordination, and status reporting (internally and externally)

Assist with integration deployment oversight as required

Manage multiple implementation workstreams of varying sizes and complexity

Collaborate with cross-functional teams to deliver high-quality solutions

Participate in internal and client meetings as required

Qualifications

🚀This opportunity is for you if you have:

3+ months of professional or internship experience (client service, operations, HR tech, consulting, SaaS, or similar)

English proficiency (B1-C1 depending on level and client exposure)

Experience working with low-code / no-code platforms (chatbots, ATS, CRM, automation tools, workflow builders)

Strong analytical thinking and attention to detail

Excellent communication and interpersonal skills, with the ability to articulate ideas clearly and concisely to different audiences

Effective written and verbal communication skills

Based in Mexico with valid labor permission (CURP required)

⛔ You will NOT be a good fit if you:

Expect close supervision of your activities

Get easily stressed

Need constant recognition to maintain motivation

Lose interest quickly if you don’t achieve your goal

Preferred

🙌 You will be ideal for this role if you:

1+ year of professional experience in SaaS, consulting, HR tech, BPO, or client-facing environments

Experience translating business processes into structured system configurations

Ability to prioritize competing deliverables, manage time effectively, and work in a fast-paced, evolving environment

Exposure to U.S.-based or international clients

Background in recruitment, talent acquisition, or HR technology

Experience managing multiple implementation projects of varying sizes and complexity

EEO Statement iCIMS is a place where everyone belongs. We celebrate diversity and are committed to creating an inclusive environment for all employees. Our approach helps us to build a winning team that represents a variety of backgrounds, perspectives, and abilities.

So, regardless of how your diversity expresses itself, you can find a home here at iCIMS. We prohibit discrimination and harassment of any kind based on race, color, religion, national origin, sex (including pregnancy), sexual orientation, gender identity, gender expression, age, veteran status, genetic information, disability, or other applicable legally protected characteristics. If you’d like to request an accommodation due to a disability, please contact us at careers@icims.com.

Compensation And Benefits

Direct employment with full legal benefits

Major medical insurance including dental, vision, and travel coverage for you and your direct family

100% remote work

18 days of vacation

Support for furniture and equipment