AWS Cloud Infrastructure & DevOps Lead

We're looking for an experienced AWS Cloud Operations, DevOps & Platform Reliability Lead to lead infrastructure and platform operations for a large-scale managed service environment. This role combines deep hands-on expertise in AWS, Kubernetes, DevOps, infrastructure automation, observability, and production operations with technical leadership across distributed teams.

The ideal candidate will have extensive experience managing business-critical cloud platforms, leading major incident resolution, driving operational excellence, and implementing scalable, reliable, and secure cloud infrastructure practices.

📍 Location: Remote - Mexico

🇲🇽 100% payroll employment. Candidates must be based in Mexico

Key Responsibilities

• Lead AWS infrastructure and platform operations, service delivery, technical governance, and L3 escalations.
• Troubleshoot and resolve complex AWS, Kubernetes, networking, IAM, compute, storage, and CI/CD issues.
• Drive incident management, root cause analysis, and service restoration activities.
• Lead infrastructure automation and Infrastructure as Code initiatives using Terraform and/or CloudFormation.
• Define and improve observability standards across CloudWatch, Datadog, and Splunk.
• Oversee deployment processes, upgrades, patch management, capacity planning, and platform reliability.
• Partner with engineering and automation teams to improve operational efficiency and system reliability.
• Mentor distributed engineering teams and establish effective support and escalation practices.
• Support resilience, disaster recovery, scalability, and operational readiness initiatives.

Required Qualifications

• 9+ years of experience in Cloud Infrastructure, DevOps, SRE, or Platform Operations.
• Deep hands-on AWS operational experience, including:
• EC2
• IAM
• VPC
• Load Balancers
• S3
• RDS
• DynamoDB
• Cloud-native services
• Strong Kubernetes/EKS administration and troubleshooting experience.
• Experience with Docker and containerized environments.
• Strong CI/CD experience, including deployment automation and release management.
• Hands-on experience with Terraform and/or CloudFormation.
• Experience with CloudWatch, Datadog, and Splunk.
• Strong scripting and automation skills using Python, Bash, and/or PowerShell.
• Experience leading major incidents, root cause analysis (RCA), change management, and release governance.
• Strong stakeholder management and client-facing communication skills.
• Experience leading distributed engineering teams.
• Advanced English communication skills.

Preferred Qualifications

• Helm and Service Mesh technologies.
• Advanced Kubernetes networking.
• FinOps and AWS cost optimization.
• Redis/ElastiCache, MySQL, PostgreSQL, or MongoDB operations experience.
• AWS migration and modernization programs.
• AWS Certified DevOps Engineer Professional.
• AWS Solutions Architect Professional.
• Certified Kubernetes Administrator (CKA).
• Certified Kubernetes Application Developer (CKAD).

About the Client This Coforge's client is a leading global technology company operating large-scale digital platforms used by millions of customers worldwide. The environment is highly focused on cloud infrastructure, platform reliability, automation, and operational excellence, offering engineers the opportunity to work on mission-critical systems at scale.