iOS Developer

Will be responsible for Eyes on glass Monitoring, Triage & Incident Ownership, Troubleshooting & Restoration, Cross-Team Collaboration, Platform & Application Stack Awareness and Service Quality & Process Excellence.

• Triage & Incident Ownership o Perform rapid intake, triage, and prioritization of alerts, tickets, and incidents.

o Act as Incident Owner during high-severity events, ensuring clear communication, timely updates, and swift restoration of service.

o Maintain accurate, real-time incident timelines and post-incident documentation.

• Troubleshooting & Restoration o Execute root-cause isolation across application, middleware, APIs, data, and infrastructure layers.

o Use observability/monitoring tools (e.g., Kibana, Dynatrace, CloudWatch, Grafana) to correlate logs, metrics, and traces; identify anomalies, performance bottlenecks, and failure patterns.

o Perform targeted mitigations, rollbacks, config fixes, and coordinate hotfixes to restore service quickly.

• Cross-Team Collaboration o Engage with App Dev, DevOps, Database, Network, Security, QA, and vendor partners to drive efficient problem resolution.

o Provide clear technical context, hypothesis-driven analysis, and evidence from monitoring tools to accelerate fixes.

o Facilitate postmortems and continuous improvement actions.

• Platform & Application Stack Awareness o Identify and recognize the application stack (UI-frontend, backend services, APIs, queues, databases, caches, containers, orchestration, networking) for each impacted service to quickly isolate the source of issues.

o Maintain runbooks, service maps, and dependency diagrams to speed up diagnosis.

• Service Quality & Process Excellence o Contribute to automation and self-healing routines (alert tuning, auto-remediation, playbooks).
• *Mandatory Skills Description:
• 5 to 7 years of iOS application development experience
• Strong knowledge of Swift, Swift UI, Kotlin, Objective C, Git, OOP (Mandatory)
• Experience with UI development
• Hands-on experience to build and deploy the applications.
• Be open to providing support for iOS apps
• *Working days - Tuesday to Saturday
• *Working hours - 11:30am - 7:30pm CST**