Java Application Support

• *Java Support - Mid Senior / Proficient
• *Requirements.

Must have

• +2 years of experience in Operations (L2 Support) experience in largescale, distributed systems running 24/7/365.
• Java Knowledge.
• Utilization of ITIL Methodologies.
• Databases: SQL language.
• Linux.
• Ability to work a flexible schedule, varying hours may include mornings, evenings, weekends and extended hours as part of the operations duties.
• Basic AWS knowledge.

Nice to have

• MYSQL.
• *Responsabilities.
• Application support.
• Health Monitoring of the applications supported.
• Basic SQL Queries
• Critical incidents resolution
• Problem Management
• Incident Management, Request Fulfillment, Configuration Management, Problem Management, Knowledge Management (ITIL)
• Meetings with customer
• Availability to work irregular shifts
• *Required Languages.
• English Advanced 80 - 95%
• *Location.**
• Hybrid position in any of the following cities: Aguascalientes, Monterrey, Guadalajara.