Lead, Document Processing

Schedule - Shift - Hours Full Time - Days

Pediatric Associates was founded in Hollywood, FL in ****.

The same clinician-led, evidence-based, medical home passion is a unifying driver for those who join Pediatric Associates Family of Companies.

The Pediatric Associates Family of Companies is a growing team of Pediatricians and Pediatric Care Teammates who are excited to be part of the first nationwide Pediatric Primary Care Medical Home.

We further our uniqueness by ensuring the clinician voice is leading our medical home innovations.

PRIMARY FUNCTION

Manage and route documents received via fax server.

Analyze each document and based on the information provided and following specific instructions as outlined, route the document to the intended recipient.

As a Team Lead, the employee will maintain general oversight over the Document Processing Team, delegating office assignments and monitoring fax server status for all offices.

ESSENTIAL FUNCTIONS OF THE JOB

This list may not include all of the duties that may be assigned.

Participate in new hire interview process, coordinate training schedules and assist in completing two week review, 30-day review, 60-day review, 90-day review

Communicate with IT Support to ensure that all new hires receive their equipment/access on time and support resolution of IT issues for team members

Assist with bi-weekly payroll reporting including daily review of attendance, absences, tardiness in Shifts App

Oversight of the department calendar to ensure adequate coverage

Delegate work assignments to document processing coordinators based on fax status and volume.

Support employee development by monitoring team members' daily performance and productivity.

Communicate updates, workflow changes and departmental goals with team members

Collaborate with supervisor to meet departmental goals and resolve issues

Analyze documents received in fax server to determine routing procedures

Follow Pediatric Associates Document Manager Routing/Uploading procedures, including timely processing of documents

Communicate with Supervisor and Team members via Teams App to coordinate daily work assignments

Identify time sensitive documents and respond with urgency

Meet quality and productivity requirements as determined

PERFORMANCE REQUIREMENTS

Education: High School Diploma or equivalent.

Licensure: None

Experience: 1-2 years experience preferred.

Must be detail-oriented and able to efficiently complete a high-volume of tasks using many different sources.

Excellent documentation skills required.

Typical Working Conditions: Working in a professional office environment.

The position requires ability to sit for long periods of time.

Clear and concise communication using e-mail and phone is necessary.

May require sitting or standing for long periods, including stooping, bending & stretching.

Requires, occasional lifting of files and boxes weighing up to 25 lbs.

Requires manual dexterity sufficient to operate a keyboard, type at 35 wpm, operate copier, and other office equipment as necessary.

The foregoing description is not intended and should not be construed to be an exhaustive list of all responsibilities, skills, efforts or working conditions associated with the job.

It is intended to be an accurate reflection of the general nature of level of the job.

The Pediatric Associates Family of Companies an Equal Employment Opportunity/Affirmative Action employers and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.