Program Manager

Flex is the diversified manufacturing partner of choice that helps market-leading brands design, build and deliver innovative products that improve the world. A career at Flex offers the opportunity to make a difference and invest in your growth in a respectful, inclusive, and collaborative environment. If you are excited about a role but don't meet every bullet point, we encourage you to apply and join us to create the extraordinary.

Job Summary To support our extraordinary teams who build great products and contribute to our growth, we’re looking to add a Program Manager located in Guadalajara, North Campus. Reporting to the Program Management Manager the Program Manager is responsible be In-charge of guiding a team of cross functional experts in the delivery of customer focused products and services and will hold up development and implementation of a project, pricing and program strategies in order to continue to deliver value to the business and its customers.

What a typical day looks like: Organize, plan and direct program schedules and budgets. In charge of tracking relevant metrics and drive action items based on results. Provide help, knowledge and expertise with contract negotiations as required.

Oversee all interdepartmental activities ensuring completion of all adherences made relative a to product development timelines, delivery, quality and the required business metrics. Reviews program proposal or plan to resolve time frame, funding requirements, procedures for accomplishing program, staffing requirements and allotment of available resources to various phases of program. Establishes work plan and staffing for each phase of program and arranges for recruitment or assignment of personnel.

Manage the coordination of product life cycle activities with P&L and customer satisfaction also has control for different accounts of various complexities. Be the key channel of communication for customers and act as escalation in the event of customer issues. In charge of customer´s satisfaction reviews and corrective actions.

Maintain current and develop additional business with customers. Monitor and track that project and program deliverables are met. Be accountable for maintaining excellent customer relations with both new and existing customers.

Holds up production sites for projects, costs and other customer related matters through business and expertise. The experience we’re looking to add to our team: BA/BS or equivalent work experience.

Experience as a Program Manager or a similar position.

Fluent

English (spoken and written). Problem-solving and root cause analysis expertise. A background in electronics manufacturing is desired.

Experience in process or quality engineering is acceptable if PM experience is met. PM certification (preferred). Strong negotiation skills.

Experience working with cross‑functional teams and Lean tools. Knowledge of ERP systems What you’ll receive for the great work you provide: Competitive Salary Life & Medical insurance Christmas Bonus Food Coupons Saving Fund. Life Insurance CP68 Job Category Operations Required Skills: Optional Skills: Flex is an Equal Opportunity Employer and employment selection decisions are based on merit, qualifications, and abilities.

We do not discriminate based on: age, race, religion, color, sex, national origin, marital status, sexual orientation, gender identity, veteran status, disability, pregnancy status, or any other status protected by law. We're happy to provide reasonable accommodations to those with a disability for assistance in the application process. Please email accessibility@flex.com and we'll discuss your specific situation and next steps (NOTE: this email does not accept or consider resumes or applications.

This is only for disability assistance. To be considered for a position at Flex, you must complete the application process first). Through the collective strength of 140,000 team members across 30 countries and responsible, sustainable operations, Flex is the diversified manufacturing partner of choice that helps market-leading brands design, build and deliver innovative products that improve the world.

A career with Flex offers the opportunity to make a difference, invest in your growth, and build great products for our customers that improve people’s lives. Together, let’s create the extraordinary! Join our talent community to learn more about job opportunities, company news and events.