Program Manager

At Flex, we welcome people of all backgrounds.

Our employees thrive here by living our values: we support each other as we strive to find a better way, we move fast with discipline and purpose, and we do the right thing always.

Through a respectful, inclusive and collaborative culture, a career at Flex offers the opportunity to make a difference, invest in your career growth and join our purpose - to make great products that create value and improve people's lives.

• Job Summary
• To support our extraordinary teams who build great products and contribute to our growth, we're looking to add a Program Manager located in Juarez Sur
• Reporting to the Operations Manager, the Program Manager's role involves:
• What a typical day looks like:
• Develop and maintain business relationship; Maximize customer satisfaction.

Manage the relationship with the customer through monthly or quarterly reviews, or as needed, to communicate deliveries, open commitments, or overall progress of the account.

• Coordinates with the CFT the actions necessary for compliance with the targets agreed with the customer (quality, testing, materials, processes, etc.)
• Coordinates the process of View Piont, where customer's and GAM satisfaction is reviewed; It includes the implementation of actions with the organization to improve.
• Monitors, reports, and coordinates any troubleshooting of accounts receivables (AR)
• The experience we're looking to add to our team:
• Advances English
• Typically requires a bachelor's degree or equivalent work experience
• Interacts regularly with executives, customers, and vendors.
• Understand the business and ability to forecast revenue and control costs ensuring compliance with the quote and contract agreements.
• Ability to read, analyze and interpret technical operations, supply chain and financial reports.

Ability to respond to common inquiries or complaints from customers.

• Ability to effectively present information to internal and external executive management.
• What you'll receive for the great work you provide:
• Pantry vouchers
• Saving Fund
• Christmas bonus
• Holiday bonus
• Medical Insurance
• Life Insurance
• Job Category

Operations