First Level Technical Support - 3,957+ ofertas

Description - Job Summary This role is responsible for improving the customer experience by providing installation information, addressing challenges, and delivering software services across pre-sales, post-sales, and service delivery support. The role caters to diverse customer needs, offering tail

As a Technical Support Representative (TSR), you will be the first point of contact for customer inquiries, responsible for intaking and managing service requests through ServiceNow. You’ll coordinate solutions by identifying issues, dispatching field technicians, processing parts requests, and work

Why TrueML? TrueML is a mission-driven financial software company that aims to create better customer experiences for distressed borrowers. Consumers today want personal, digital-first experiences that align with their lifestyles, especially when it comes to managing finances. TrueML’s approach uses

As a Technical Support Representative (TSR), you will be the first point of contact for customer inquiries, responsible for intaking and managing service requests through ServiceNow. You’ll coordinate solutions by identifying issues, dispatching field technicians, processing parts requests, and work

Dresden Partners

Company Description Leading Offshore IT & Software Development Outsourcing Company. Job Description Requirements: High School graduated (required) Advanced english skills Experiencie: 1 year of experience as Service Desk, Helpdesk and/or troubleshooting to software and hardware. Experience with

LotusFlare is a provider of cloud-native SaaS products based in the heart of Silicon Valley. Founded by the team that helped Facebook reach over one billion users, LotusFlare was founded to make affordable mobile communications available to everyone on Earth. Today, LotusFlare focuses on designing,

HP

Field Technical Support Description - Job Summary • This role is responsible for improving the customer experience by providing installation information, addressing challenges, and delivering software services across pre-sales, post-sales, and service delivery support. The role caters to diverse cus

Unlimit is a global fintech ecosystem built to eliminate financial borders holding businesses back. The company provides the extensive infrastructure needed to scale globally, integrating payment processing, multi-currency business accounts, BaaS and crypto gateways into a single, intelligent platfo

Vonage

Join Vonage and help us innovate cloud communications for businesses worldwide! Vonage has built its successful global Support teams on individuals with technical savviness, superior customer relationship skills, and a passion for learning. We challenge our Support Engineers to provide a customer ex

Cerby

Company Description Cerby is revolutionizing the way organizations secure and manage nonstandard applications that fall outside traditional IT oversight. Our platform uniquely automates security processes for disconnected and hard-to-manage applications, enabling teams across the enterprise to stren

AlertMedia

Do work that matters. At AlertMedia, everything we do supports our mission: To save lives and minimize loss by identifying active threats globally and facilitating timely communications when an emergency threatens personal safety and business continuity. Our core values drive us in our important mis

osition Objetive: Coordinate and give support to the dealers regarding technical issues and training to technicians Key Responsabilities: Prompt support to technicians with diagnostic processes / Training plan program to technical staff / Campaigns information development with GAIC communication / T

We know skills and competencies show up in many different ways and can be based on your life experience. If you do not necessarily meet all the requirements that are listed, we still encourage you to apply for the position. This job might be for you if: - Electrical Engineering Technologies Degree o

Unlimit is a global fintech ecosystem built to eliminate financial borders holding businesses back. The company provides the extensive infrastructure needed to scale globally, integrating payment processing, multi-currency business accounts, BaaS and crypto gateways into a single, intelligent platfo

Storyblok

Storyblok is a headless CMS that enables marketers and developers to create with joy and succeed in the AI-driven content era. It empowers you to deliver structured and consistent content everywhere: websites, apps, AI search, and beyond. Marketers get a visual editor with reusable components, in-co

Datamark

Description Join DATAMARK, as a Technical Support Agent! Are you passionate about technology and helping others? We are seeking a dedicated Technical Support Agent to become a vital part of our team. In this role, you will be responsible for providing exceptional technical support to our clients, en

Requirements: Relevant technical education and experience in electronics or electrical installations, including certification to work with electricity. Knowledge of information and network technologies / solid technical understanding of solar photovoltaic (PV) and electronics. Ability to handle high

Planhat

Applications are considered on a rolling basis Mexico City On-site Job Description Mission Help Planhat customers turn data into action and drive success Team Our product support team is small, yet global. We’re the first point of contact for customers ranging from cybersecurity executives to custom

CONEXIÓN Executive & Professional Search

Technical Support Specialist Mexico To teach, control and supervise the processes of our customers so that they manufacture and install Deceuninck PVC windows and doors with high quality standards. Responsabilities: Manufacture and install windows for fairs and showrooms. Train the manufacturers of

As the global leader in high-speed connectivity, Ciena is committed to a people-first approach. Our teams enjoy a culture focused on prioritizing a flexible work environment that empowers individual growth, well-being, and belonging. We’re a technology company that leads with our humanity—driving ou