Ofertas de Workforce Management en Tijuana

### **Job Information** Department Name PLANNING & ANALYTICS Job Type Full time Industry Administration Service Now Ticket INC1507293 Modality Hybrid Assigned Recruiter Contact Jennifer.Santana.Vazquez@confie.com Date Opened 03/23/2026 City Tijuana State/Province Baja California Country Mexico Z

The WFM supervisor is responsible for overseeing the WFM team; responsible for forecasting, planning and real time resource management across all of Operations, Sales and BF. This individual establishes and maintains effective relationships with internal and external customers/partners including but

### **Job Information** Department Name Workforce Job Type Full time Industry Communications Service Now Ticket INC1477438 Modality On Site Work Experience 5+ years Assigned Recruiter Contact sergio.alberto.vega.millan@confie.com Date Opened 03/18/2026 City Tijuana State/Province Baja California Cou

Confie is the largest independent personal lines insurance agency and broker in the United States—serving customers nationwide. In 2010, we established our Shared Services Center in Tijuana, Baja California, creating a world-class operation built to efficiently support our customers, drive innovatio

A leading insurance agency is seeking a WFM Director based in Mexico to oversee all workforce management activities, including forecasting and performance reporting. The ideal candidate will have at least 5 years of call center involvement along with experience in workforce management and leadership

A leading insurance agency is seeking a WFM Director based in Mexico to oversee all workforce management activities, including forecasting and performance reporting. The ideal candidate will have at least 5 years of call center involvement along with experience in workforce management and leadership