CanonicalOverview Canonical is a leading provider of open source software and operating systems to the global enterprise and technology markets. Our platform, Ubuntu, is widely used in breakthrough enterprise initiatives such as public cloud, data science, AI, engineering innovation, and IoT. Our customers include the world\'s leading public cloud and silicon providers, and industry leaders in many sectors.
The company is a pioneer of global distributed collaboration, with 1200 colleagues in 75 countries and very few office-based roles. Teams meet two to four times yearly in person, in interesting locations around the world, to align on strategy and execution. The company is founder-led, profitable, and growing.
We are hiring a Software Engineer, Sustaining Engineering for Location : This is a globally remote role. This role deals with critical issues in the open source stack that require software engineering for upstream fixes. Our engineers have to be able to work productively at any level of the stack above the kernel, in a wide range of languages, to understand and address the software issues at hand.
Our group is critical to the success of our enterprise customers, partners and Ubuntu itself. You will help with troubleshooting and driving issues to resolution with workarounds, guidance, and fixes to be released upstream and in Ubuntu. This role entails Responsibilities Resolving complex customer problems related to Ubuntu, OpenStack, or Kubernetes and other open source software Maintaining a close working relationship with Canonical\'s field, support and product engineering teams Participating in upstream communities Developing fixes, backporting patches, and working with upstream for inclusion Reviewing code produced by other engineers Demonstrating good judgement in technical methods and techniques Prioritizing work and managing your time effectively against those priorities Participating in team discussions to improve processes, tools, and documentation Maintaining
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