Technical Support Engineer — Java & Atlassian (Remote)

A leading software company in Monterrey seeks a Technical Support Engineer to assist customers with complex software products.This role involves diagnosing technical issues, collaborating with engineering teams, and mentoring junior staff.Candidates should have a minimum of two years in customer support with strong knowledge in Java and the Atlassian ecosystem.The position offers competitive USD-based pay, flexible work hours, and opportunities for professional growth through mentorship and training.