Alba Reyes

Industrial Engineer with over 7 years of experience in the automotive industry, specialized in materials planning, customer service, and logistics management. Proficient in SAP (MRP, Inbound/Outbound, Planning), intermediate Excel, and EDI demand tracking. Recognized for leadership, problem-solving, and achieving production and delivery targets through efficient communication and coordination between clients and suppliers.

Customer Service & Material Planner at Schaeffler Transmisión S. de R.L. de C.V. (2024-05 – Present)

• Validate customer demand (FORD, GM, STELLANTIS, DAIMLER).
• Coordinate production plans to ensure on-time deliveries.
• Review EDI demand and monitor weekly inventory levels.
• Plan and manage material availability with suppliers.
• Follow up on shipments, perform supplier negotiations, and execute cascade analysis.

Customer Service – PC&L (Production Control & Logistics) at Faurecia Interior Systems – Automotive Division (2021-08 – 2024-04)

• Managed customer service operations and inventory rotation.
• Followed up on weekly releases and coordinated material shipments.
• Operated customer portals (Scorecard 90% rating).
• Controlled Kanban and JIT Calls materials; developed production and shipping schedules.
• Configured JNI and monitored EDI demand integration.

Material Planning – PC&L at Faurecia Interior Systems – Automotive Division (2021-06 – 2021-08)

• Monitored material availability versus production needs.
• Used MRP to validate coverage and issued weekly releases.
• Created manifests for material unloading.

Billing – PC&L at Faurecia Interior Systems – Automotive Division (2017-12 – 2022-01)

• Managed customer billing processes and SAP deliveries.
• Controlled packaging inventory and prepared packing lists.
• Handled fiscal invoices, cancellations, and Cofidi billing system.

Inbound Materials – PC&L at Faurecia Interior Systems – Automotive Division (2017-12 – 2020-07)

• Verified physical material against invoices and SAP data.
• Controlled supplier documents and discrepancies.
• Created ASN and performed scanning in MII system.
• Issued alerts for material shortages or logistics delays.

Quality Intern – PC&L at Faurecia Interior Systems – Automotive Division (2017-08 – 2017-12)

• Monitored first-piece approvals and MICRO CUT laboratory tests.
• Updated control plans for new projects and followed up on quality alerts.

Maintenance Intern – PC&L at Faurecia Interior Systems – Automotive Division (2017-06 – 2017-08)

• Tracked preventive maintenance schedules and annual plans.
• Assigned technical team tasks and coordinated supplier activities.

Bachelor's Degree in Industrial Engineering – Instituto Tecnológico de Puebla (2013 – 2017)

English Language – Inglés Individual (2017 – 2019)

– Centro Escolar Profesor Gregorio de Gante (2010 – 2013)