Alberto Salas

Junior Network and IT Support Technician with 6 months of hands-on experience in network monitoring and support (NOC environment). Solid foundation in TCP/IP networking, basic Mikrotik router configuration, and Linux fundamentals. Trained through Cisco Networking Academy. Motivated to grow in remote IT support and network operations roles.

Junior Network Technician / NOC Support - Global Networks Solutions, S.A. de C.V. - Torreón, Mexico

Duration: 6 months

• Network monitoring and support activities within the NOC team.
• Assisted in the migration of wireless device management platforms.
• Migration and validation of residential network equipment databases.
• Assembly and basic configuration of wireless equipment for residential and business clients.
• Basic configuration of Mikrotik routers for residential customers.
• Creation of basic technical documentation for procedures and configurations.

Bachelor's Degree - Administrative Computer Systems - Universidad Autónoma de Coahuila