Alejandra Cardenas

Data Analyst with over 10 years experience in excecutive reporting and data analysis. Skilled in creating and maintaining Excel reports, managing data, and developing insightful visualizations for strategic decision-making. Proficient in Power BI and SQL, leveraging these tools for advanced data analysis and executive-level reporting.

Expertise in designing impactful dashboards that drive business insights, optimize processes, and support cost-saving initiatives through efficient data extraction and analysis.

Data Analyst at R&R IT Consulting (2025-10 – Present)

• Assigned to the Diageo account, responsible for designing and developing data-driven dashboards for the Marketing team and distributor audits, highlighting key performance indicators (KPIs).
• Streamlined and automated reporting processes to enhance the efficiency and accuracy of Monthly Business Reviews (MBRs).
• Partnered with a cross-functional team to design and deliver a dashboard showcasing key performance metrics (distribution, pricing, sales, etc.) across Puerto Rico, Guatemala, the Dominican Republic, Costa Rica, and Panama.
• PROLAMSA account, designing and developing reports for the logistics and financial planning departments.

Data Analyst at Oportun (2020-05 – 2025-09)

• Development of an evaluation format required for business case testing.
• Creation of visualizations and reports based on data obtained from evaluation methods, supporting the business in deciding whether to implement the assessed tool.
• Designed and implemented multiple dashboards highlighting key performance indicators (KPIs) to facilitate data-driven decision-making.
• Automated reports across departments, streamlining result presentations and enhancing team performance tracking.

Retail Quality Control Analyst at Oportun (2016-07 – 2020-05)

• Created and optimized procedures, guidelines, and SharePoint evaluation forms to streamline and enhance auditing processes.
• Provided reporting support for the Call Monitoring and Process Writers departments, creating dashboards and Monthly Business Review (MBR) reports using Power BI and Excel based on Retail Desk Audit data.
• Translated documents and procedures into Spanish to ensure accessibility and consistency.

Reporting Shared Services at CROCS Servicios México (2014-08 – 2016-03)

• Developed procedure manuals and conducted training sessions to ensure compliance and efficiency.
• Reviewed processes and implemented improvements to enhance operational effectiveness.
• Managed order entry and follow-up for customers in the USA, Canada, Puerto Rico, and Brazil.
• Worked with E1 and SAP systems to enter, modify, and cancel orders, as well as generate reports for data analysis and decision-making.

Certification in Data Analytics – Coderhouse (2022 – 2022)

Bachelor in Finance Administration – UVEG (2021 – 2021)