Kitchen Assistant at J D Wetherspoon PLC (2023-09 – 2025-09)
- Maintained smooth and timely operations in preparation and delivery of meals and kitchen sanitation.
- Changed and sanitised all chopping boards, touch points and surfaces when beginning a new task to avoid cross contamination.
- Practiced safe food handling procedures at all times.
- Verified proper portion sizes and consistently obtained high quality food standards.
- Verified freshness and quality of produce within deliveries.
- Also, working FoH occasionally covering on floor and bar, also helping to close bar
Bar Staff at Wetherspoons (2024-08 – 2025-08)
- Prioritising speed, efficiency, and exceptional customer service in a high-volume environment.
- Operating POS systems, maintaining strict hygiene standards, and following alcohol licensing laws.
- Ensuring a friendly and welcoming atmosphere for all customers.
- Prepping bar for service, with restock
- Able to work individually or competently in a team behind bar
Team Leader/Supervisor at Co-op Group (2025-02 – 2025-07)
- Supervised and motivated my colleagues to deliver excellent customer service and meet daily store targets.
- Oversaw store operations, including cash handling, stock management, and compliance with health and safety and food hygiene standards.
- Trained and coached new team members, improving efficiency and building a positive workplace culture.
- Resolved customer queries and complaints efficiently, ensuring a professional and supportive shopping experience.
- Assisted with task delegation, balancing staff availability with business needs.
- Supported upper management in achieving sales growth through effective merchandising and promotional activity.
Barista at Starbucks (2021-08 – 2023-08)
- Accurately recalled the recipes for the large variety of items available to customers with effective preparation consisting of high quality and low waiting times.
- Providing excellent customer service and answering any questions or providing recommendations for customers choice.
- Efficiently cleaning the cafe and work line areas to eliminate harmful buildup and create an overall pleasant environment for the customers.
