Alex Ordonez

Quality Manager with 15+ years of progressive leadership experience advancing from Quality Engineer to Quality Manager and Supplier Quality Manager. Proven record implementing ISO 9001:2015, IATF 16949, BIQS, Formel Q, OSHA, CTPAT, leading multidisciplinary teams, supplier development, customer quality, operational excellence, and business growth.

Supplier Quality Manager at Fraenkische Industrial Pipes (2024-01 – Present)

• Redesigned supplier performance management process, implemented scorecards, escalation routines and executive reviews, reducing supplier-driven internal & external customer complaints by 90%.
• Process stream line through agile initiatives, reducing scrap to 0.03% based on monthly production
• Achieved 100% supplier compliance within TISAX requirements by leading supplier assessment, training and implementation programs.
• 100% Level 2 customer audit achievements supporting Audi, Volkswagen, Tesla, Waymo, GM, Ford, Rivian and Stellantis quality requirements.

Quality Manager at Standard Cable / Conductive (2019-01 – 2024-01)

• Achieved ISO 9001:2015 certification in less than 8 months by deploying a company-wide Quality Management System strategy
• Supported Sales projects generating more than MXN $600 million in business opportunities within Automotive, Appliances Industries. (Mabe, Whirlpool, Makita, Electrolux, GE)
• Led quality operations across Incoming Inspection, Laboratory, Customer Service, NPI, Process, and QMS functions.
• Lead Auditor Level 1 (internal), 2 (customer) & 3 (agencies)

Quality Manager at Compass Made (2018-01 – 2019-01)

• Implemented ISO 9001 certification in under 8 months.
• Led VDA 6.3 audits for first, second and third-party assessments.
• Managed Quality Engineering, NPD, Incoming Inspection, Laboratory and QMS activities.

Supplier Quality Engineer at Hope Global (2017-01 – 2018-01)

Supplier Development Engineer at Truper (2016-01 – 2017-01)

Supplier Quality Engineer at Whirlpool (2015-01 – 2016-01)

Process Quality Engineer at MSA (2014-01 – 2015-01)

Process Quality Engineer at PAS-Prettel (2012-01 – 2014-01)

Bachelor's Degree in Industrial & Systems Engineering – Tecnológico de Monterrey

Master's Degree in Design and Management of Technological Projects – Universidad Internacional de La Rioja