Alfredo Landeros Cervantes

To learn new things in the company I work for and to develop my work in an honest, efficient, and effective way.

SALES ADVISOR, CASHIER AND RECEIVING CLERK - INNOVASPORT

(2023-12)

• Assisted customers with learning about the different sport items that the company handled according to their demands.
• Kept the store tidy and visually attractive, according to the standards of exhibitions of the product.
• Reached and surpassed the sale goals contributing to the success of the company.
• Managed the process of payments at the cash register counter, transactions, returns and changes according to the politics of the store.
• Selected promotions and discounts, ensuring an optimized experience of purchase.
• Collaborated with the team to provide a fluent service and reach the business objectives.

BILINGUAL TELEPHONE AGENT - TELEPERFORMANCE VOLKSWAGEN

(2023-07 - 2023-08)

• Received and made calls in both, English and Spanish to help customers living in the USA to make and schedule payments related to their vehicles to avoid any monthly payment delay.
• Clarified any doubt about contracts and payments.

TRANSLATOR - SCHOOL OF MECHANICAL AND ELECTRICAL ENGINEERING

(2021-06 - 2021-10)

• Carried out translations for the engineers of the school for them to be able to teach their classes in an efficient way.
• Applied EXCI and TOEFL examinations to the students so that they could continue with their paper graduation process.

Bachelor in Language Sciences - School of Philosophy and Arts (UANL) (2022-06)

English Course - Language Center and Certification of Foreign Languages (UANL) (2018-06)

Mandarin Chinese Course - Language Center and Certification of Foreign Languages (UANL) (2022-06)

Professional Translation Course - Higher Institute of Translation and Interpretation Studies of Mexico (ISETI)

Migratory Translation Course - Higher Institute of Translation and Interpretation Studies of Mexico (ISETI)