Amed Salazar

Backend-leaning full stack developer with 6 years of experience building and maintaining production web applications, primarily in Ruby on Rails, with hands-on React experience and working knowledge of Next.js and TypeScript. Comfortable moving across the stack — from UI to API integrations to backend logic and multi-tenant data systems. Experienced diagnosing production issues end-to-end: reproducing failures, tracing root causes across connected services, and shipping durable fixes rather than patches.

Daily user of AI-assisted development tools (Claude, ChatGPT, Ollama) to speed up debugging, testing and internal tooling, always validating output before it touches production. Currently leading a technical support team, balancing hands-on engineering with mentorship and cross-functional collaboration.

Software Engineer at Skydropx (2022-01 – Present)

• Lead the technical support engineering area, ensuring platform stability, rapid issue resolution, and continuity of service for clients and internal teams.
• Manage and mentor two team members, providing technical guidance to improve team efficiency and knowledge sharing.
• Work across a multi-tenant Rails codebase (ActiveRecord, Sorbet, ViewComponent, Sidekiq), including database queries, data migrations, and cross-tenant debugging.
• Build and maintain carrier integrations (MercadoLibre, Shopify, DHL, Estafeta, Envia) and internal tools that connect multiple services end-to-end.
• Use React in production-facing work and apply working knowledge of Next.js and TypeScript when tasks call for it.
• Diagnose and resolve bugs that span multiple connected services — reproducing issues locally, isolating root cause, and validating fixes against real data before deploying.
• Write and safely execute production data-fix scripts in Rails console for support tickets (account changes, data corrections, rollbacks), with review and verification steps.
• Leverage AI tools (Claude, ChatGPT) to accelerate debugging, explore unfamiliar code and third-party APIs, and generate tests, while reviewing all output before use.
• Built internal tools that automate repetitive support workflows, such as generating console scripts from templates and matching support tickets to known fixes.
• Maintain legacy internal applications, safeguarding stability and backward compatibility.
• Use Docker for consistent development and testing environments, and SemaphoreCI to streamline CI/CD pipelines.
• Participate in Agile processes — daily stand-ups, sprint planning, and retrospectives — collaborating with designers and project managers to turn business requirements into functional solutions.
• Write and maintain RSpec test suites to ensure performance, reliability, and code quality.

Backend Developer at Social Seller by Samaya (2021-05 – 2022-01)

• Maintained client-facing projects and internal BackOffice systems.
• Responsible for accurate documentation across all projects.

Junior Full Stack Developer at Asesores Gubernamentales (2020-06 – 2021-05)

• Assisted in client projects and BackOffice development.
• Supported backend and front-end development tasks.

B.S. in Information Systems – UNID — Universidad Interamericana para el Desarrollo (2016 – 2018)

Master's Degree in Education – UNID — Universidad Interamericana para el Desarrollo (2019 – 2020)