Andrea Mtz G

Customer Service, Customer Care

• EDI cleaning and transmission to the customer
• Detection of transmission problems
• Recognition of material in Past due/backlog
• Daily inventory download and stock validation
• Daily scheduling/tracking of shipments to customer
• Communication with Warehouse to assure material shipment
• Daily production file management for presentation to customer
• Meetings with Customer, to validate correct EDI transmission
• Meetings for coordination of material at Build Out
• Weekly meetings to present production
• Scheduling of pilot shipments to customer
• RMA's, for return of material from customer to warehouse

• Universidad Autonoma De Durango, Zacatecas Campus B.A. in International Trade
• Export expert course taught by JALTRADE