Ramon Parada

Passionate and results-driven individual offering a versatile knowledge base acquired through rigorous studies and practical internships

Talento

Ciudad Juárez, Chih.Miembro desde 10 de agosto de 2026

Clinical AssessmentPatient medical historiesDiagnostic and progress recordsEvidence-based treatment plansUrgent Care DeliveryClinical best practices and protocolsProperty management system (PMS)Data entryCustomer serviceTechnical troubleshootingConsultative sellingEmpathetic communicationTeam collaboration

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Clinical AssessmentPatient medical historiesDiagnostic and progress recordsEvidence-based treatment plansUrgent Care Delivery

Sobre mí

Passionate and results-driven individual offering a versatile knowledge base acquired through rigorous studies and practical internships. Recognized for an exceptional commitment to personal growth and team collaboration. Combines strong empathetic communication with a proven track record of connecting effectively with patients and colleagues in fast-paced environments.

Eager to leverage this dual expertise in customer-facing and clinical support roles to deliver outstanding care and operational support.

Experiencia

Reservations agent at W&W (2025-01 – 2026-06)

Managed end-to-end booking processes, including reservations, cancellations, and modifications via phone, email, and digital booking platforms.
Delivered exceptional customer service by addressing guest inquiries regarding hotel amenities, room rates, and local travel recommendations.
Maintained precise data entry in the property management system (PMS) to ensure accurate guest profiles and billing details.

Physician at Hospital General (2021-01 – 2025-01)

Clinical Assessment: Conducted comprehensive physical examinations, compiled detailed patient medical histories, and maintained precise diagnostic and progress records.
Collaborative Care: Formulated and implemented evidence-based treatment plans in close coordination with attending physicians and multidisciplinary healthcare teams.
Urgent Care Delivery: Evaluated, triaged, and treated acute patients in high-pressure environments, consistently adhering to clinical best practices and protocols.

Customer service, support and sales agent at Telat (2017-01 – 2021-01)

Customer Service: Delivered exceptional front-line support, acting as the primary point of contact to resolve account inquiries, billing questions, and service requests.
Technical Support: Assisted clients with digital onboarding, account setup, and system navigation, translating complex technical troubleshooting steps into clear, easy-to-follow guidance.
Sales & Retention: Utilized consultative selling techniques to present product benefits, overcome objections, close sales, and retain at-risk customer accounts.