Head of Technology Operations and Support
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Executive with more than 20 years of experience in leading companies, extensive experience in operation, maintenance, technical support of mobile, fixed Networks and IT. I have leaded and manage huge engineer’s teams, of monitoring, operations, technical support, Network and IT operational strategy, as well as managed services. Wide experience in financial management (OPEX and CAPEX). I have experience and ability to take decisions in stressful situations.
2018 - 2022 TELEFONICA MOVISTAR / Head of Technology Operation and Support.
2016 - 2018 TELEFONICA MOVISTAR / Deputy Director of B2B operations.
2011 - 2016 TELEFONICA MOVISTAR / Deputy Director of NOC, Network Quality and Services.
2010 - 2011 TELEFONICA MOVISTAR / IT and SVA Operations Manager
2014 - 2016 MBA in Business Management / Madrid European University
2013 - 2014 Diploma in Strategy and Management Skills / Anahuac University
2013 - 2014 Postgraduate in Business Telecom / Catalonia Polytechnic University
1989 . 1994 Communications and Electronics Engineering / National Polytechnic Institute
