Antonio Sein Jagou
Application Support Engineer — SQL — Oracle — Incident Management — Datadog
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Sobre mí
Provided support activities for the Mexican National COVID-19 Vaccination System, including Java code analysis and deployment validation Developed React JS user interface components for a modernization project at the Mexican Stock Exchange Provide L2 support for Pluxee internal systems and nationwide mobile applications
Experiencia
Application Support Engineer at Softtek (2022-07 – Present)
- Provided support activities for the Mexican National COVID-19 Vaccination System, including Java code analysis and deployment validation
- Developed React JS user interface components for a modernization project at the Mexican Stock Exchange
- Provide L2 support for Pluxee internal systems and nationwide mobile applications
- Investigate and resolve 8-10 daily incidents through SQL analysis, troubleshooting, and data validation
- Analyze logs using Datadog and maintain incident documentation using Jira
Software Engineer at Tecnología de Gestión y Comunicación (TGC) (2021-02 – 2022-07)
- Developed web applications using Oracle APEX for public sector clients
- Gathered business requirements and designed application screens, forms, and workflows
- Contributed to the development of the Traffic Violations Management System for the State of Veracruz
Software Developer (Contractor) at Secretaría de la Función Pública (2020-05 – 2020-10)
- Maintained internal government web applications using C# and.NET Framework
- Analyzed legacy code and performed debugging activities to resolve application issues
- Executed database queries and implemented corrective software changes
Junior Project Manager at Wallia (2019-07 – 2019-12)
- Led and coordinated a team of 10 mobile developers for the Petco mobile application project
- Prepared and presented project status updates and progress reports to stakeholders
- Performed QA testing and tracked project deliverables using Agile methodologies and Trello
Game Developer at Cartwheel Galaxy (2018-08 – 2019-04)
- Developed mobile games using Unity and C# for Android and iOS platforms
- Managed application publishing and deployment processes for Google Play Store and Apple App Store
Educación
Bachelor of Engineering in Information Technology – Universidad Tecnológica de Chihuahua (2014-08 – 2018-08)
Certification in English – PIMA Community College (2015-08 – 2015-12)
