Maintenance Coordinator
Solicita un presupuesto sin compromiso
Enthusiastic and driven Customer service Agent. I have worked in the line of Customer service for the last 6+ years. Have worked from being just a customer service rep up to an interpreter and Tech support. Also currently in the Property Management line of business
Property Manager Assistant/Accounting Assistant at Mynd, Aguascalientes
September 2018 – Today
Engaging with tenant maintenance issues
Adding new properties, owners and tenants to the App folio system
Assigning and following up on maintenance work orders submitted by tenants in order for them to be solved in a timely manner
Following up on past due tenants' account Sending out 3-day notices, eviction packets
Business Analyst at Gensuite, Aguascalientes
December 2018 – September 2018
Gathering and Understanding requirements from the customer
Drainage Business requirement Documentation for project specifications
Develop a critical understanding of clients operations and systems
Act as liaison with product developers to ensure technical compatibility and user satisfaction
Communicate business requirements specifications to the development team and work with them to scope the feasibility of the required change
Participate in the user Acceptance Testing for various updates in Gensuite applications if required Provide Application Specific training to Gensuite subscribers
Troubleshoot / escalate the user inquires timely via email, phone, or other tracking tool
Barry Goldwater High School, Phoenix
August 2005 – May 2009