Astrid Paravisini
Cusromer Service oriented Content Writer
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Sobre mí
Experienced in project planning, monitoring and control, as well as improvement and QA of final products. Cultivated in customer service, both as first hand contact and as channel agent between them and the service provider. High capability to engage in conversation with clients. Empathic, extroverted and friendly.
Experiencia
Customer Service
Experience hosting and servicing groups in different areas of tourism (restaurants, hotels and sailing tours). Assistance in service booking/selling
Problem Solving
Worked in environments where problems must be solved efficiently and under pressure. Experience handling groups during stressful situations
Empathy
Environment setting and preparation to provide a personalized experience. Positive attitude to incite conversation and familiarity
Educación
Primary, Secondary and High School, 2001 (program included 12 years of 5 hour a week English lessons)
Computational Science Engineer, 2007
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