Berit Marun

Information Technology student with a specialization in Data Science and strong knowledge in data analysis, programming, databases, and cloud technologies. Skilled in Python, Power BI, MySQL, Linux, AWS, and web development

Call center - ALORICA

(2024-08 - 2025-01)

• Provided bilingual sales support to customers through inbound and outbound calls
• Collaborated with team members to improve customer experience and sales performance

Customer service - TELEPERFORMANCE

(2025-11 - 2026-03)

• Provided bilingual customer support through phone
• Managed multiple cases efficiently while meeting performance metrics

Universidad Autónoma del Estado de Morelos