IHSS caregiver at County of Santa Barbara (2025-01-07 – 2026-01-11)
Provided essential support by managing medical, financial and personal records.
- Handled correspondence, scheduled medical as well as personal appointments
- Coordinated such appointments based on patients health availability
- Main contact for communication between patient and healthcare professionals
- Tracked all prescribed medications
- Administered medications as prescribed by all physicians
- Tracked vital signs
- Transported patient to and from appointments, local and out of the County
- Provided the patient with transferring from bed to walker/chair
- Assisted patient with walking, range of motion exercises and ensuring safe movement throughout the home
- Provided comprehensive, daily assistance as patient had limited independence; focused on bathing, dressing, grooming, this included and was not limited to oral hygiene, incontinence care
- Due to patient illness, maintain a record of bowel movements, as well as water intake
- Planned, prepared and served nutritious, specialized meals (low sodium)
- Assisted with hand-feeding based on the patient's mind state
- Provided social interaction, engaging in hobbies while monitoring signs of depression or anxiety
- Purchased groceries, clothes, shoes, all essential necessities
- Requested refills, tracked such refills and picked up prescriptions
- Educated patient on fall prevention, kept educating myself on illness to differentiate between a normal symptom to an emergency call, while monitoring changes in health, behavior and symptoms
- Managed patients bills, organized documents, and handled legal matters
Eligibility Worker II at Santa Barbara County Dept. of Social Services (2013-04-15 – 2025-01-06)
Eligibility Workers perform individually and collectively in a manner that embodies and creates an atmosphere of trust, communication, creativity and accountability consistent with the Mission, Vision, and Values of the Social Services Department. These services are provided by performing all mandated procedures in an accurate, timely manner, following strict regulations and deadlines.
- Understanding, interpreting and applying complex state and federal regulations and procedures to determine eligibility for the Medi-Cal and CalFresh Programs
- Calculating and authorizing benefits in determining ongoing eligibility to the Medi-Cal and CalFresh Program based on a family's financial and other circumstances
- Completing yearly case renewals and processing Status Reports in a timely and accurate manner following mandatory guidelines and deadlines
- Budgetary changes within state mandated deadlines
- Efficiently managing a standard caseload, meeting all deadlines, setting priorities and handling emergencies correctly using the Departments automated systems such as CalWIN, MEDS, DocStar, SAVE, TMT and IEVS
- Interpreting, explaining, and answering questions on eligibility requirements, agency resources, rights and responsibilities, and budget computations to the clients
- Answering questions on regulations and procedures for clients, other agencies and the public
- Making appropriate referrals within Social Services, other county departments and to resources in the community
- Acting as back-up support for other eligibility workers in each Unit
- Maintain professional relationships with clients, coworkers and the public as well as following the Mission, Vision and Values of the Department and ACE values of the County of Santa Barbara
- Often conducted presentations, and provided feedback/suggestions to make certain procedures more efficient to our department, benefiting the community we serve
- Took advantage of various workshops provided by our Department to continue developing skills for professional growth
- Serve as mentor to new and old unit members
- Assisted with creating workarounds to obtain proper results using the state mandate guidelines and requirements
- Volunteered to work overtime to successfully meet the Department's monthly goal
- Managed phone system, transferred calls to other department workers
- Contacted clients to conduct interviews, or if indicated complete their yearly renewals
- Educated clients with current systems(online, Octopus, CalHeers) available so that clients could efficiently complete, provide any necessary forms or Verifications promptly
Community Engagement and Support at Self-employed/Community (2013-01-01 – Present)
Actively engage with the community and partner with local agencies to provide vital support and assistance. Leverage personal social platforms to disseminate information, serve as a resource for employment opportunities, promote free family activities for low-income families and health clinics.
- Enabled community-led initiatives to support our local animal shelter
- Assisted local agencies in collecting over $1000 in essential items for our immigrant community within a 48-hour period
