English Teacher at New Horizon School (2013-02 – 2013-11)
- Teach English classes to students from K-5 to 6th grade.
- Develop and implement annual lesson plans aligned with curriculum goals.
- Prepare and support students for school events and academic activitiesCustomer Service Representative at Startek (2014-11 – 2016-05)
- Provide assistance to customers with concerns and financial issues with their prepaid debit card. (Netspend)
- Provide customers a timely, accurate, and professional response to questions about orders, shipments, refunds, returns, and products. (Amazon)
- Respond to customer inquiries regarding XM accounts, billing, plan changes, device upgrades, services, data, activations, troubleshooting. (Xfinity Mobile)
Front desk Receptionist at Startek (2021-07 – 2022-06)
- Greet and assist visitors, clients, and new hires, ensuring a professional site experience.
- Manage site access, including creating badges for new hires, handling temporary access requests, and granting full access to employees and visitors.
- Assign lockers to on-site staff and maintain accurate records of locker usage.
- Deliver proof of employment and respond to verification requests.
- Track and report visitor activity, badge issuance, face mask compliance, and locker assignments, ensuring accurate documentation for management
Talent Acquisition Coordinator at Startek (2022-07 – 2025-01)
- Conduct prescreening and interviews to evaluate candidate qualifications and cultural fit.
- Administer English proficiency assessments and extend formal employment offers.
- Coordinate and facilitate New Hire Orientation (NHO), contract signing, and onboarding logistics.
- Collect, verify, and maintain candidate documentation and employee files.
- Manage class requisitions and generate employee IDs (EIDs) to support smooth onboarding.
- Represent the company at job fairs, recruiting events, and media campaigns to attract talent.
- Process candidate conversions in Oracle, ensuring accurate system updates and compliance with HR policies.
Recruiting Administrator at PartnerHero (2025-03 – 2026-01)
- Ensure the collection and submission of all required documentation for new employees.
- Collaborate with the IT team to coordinate the delivery of equipment, system access, and work tools.
- Schedule Manager's interviews.
- Create and extend job offers letters.
- Paper screening and conduct initial interviews for US and HND roles.
- Maintain consistent communication with candidates from offer acceptance through their first day of training.
- Support with Internal/External job postings and requisition creation.
Talent Growth Specialist at Alia Services (2026-01 – 2026-03)
- Manage full-cycle recruitment, including sourcing, screening, interviewing.
- Utilize candidate sourcing tools to build and maintain a strong talent pipeline.
- Conduct pre-screening and assessments.
- Coordinate interview scheduling and communication between candidates and hiring managers.
- Maintain candidate tracking and workflow management.
- Supported talent growth initiatives, including workshops, trainings and activities.
