Cecilia Cantero

I'm a Talent Acquisition professional with experience as a Talent Growth Specialist, Talent Acquisition Coordinator, and Recruiting Administrator, supporting full-cycle recruiting processes. I specialized in candidate screening, interview coordination, and guiding candidates from initial contact through onboarding. I'm bilingual in English/Spanish, detail-oriented, and passionate about connecting the right talent with the right opportunities.

English Teacher at New Horizon School (2013-02 – 2013-11)

• Teach English classes to students from K-5 to 6th grade.
• Develop and implement annual lesson plans aligned with curriculum goals.
• Prepare and support students for school events and academic activitiesCustomer Service Representative at Startek (2014-11 – 2016-05)
• Provide assistance to customers with concerns and financial issues with their prepaid debit card. (Netspend)
• Provide customers a timely, accurate, and professional response to questions about orders, shipments, refunds, returns, and products. (Amazon)
• Respond to customer inquiries regarding XM accounts, billing, plan changes, device upgrades, services, data, activations, troubleshooting. (Xfinity Mobile)

Front desk Receptionist at Startek (2021-07 – 2022-06)

• Greet and assist visitors, clients, and new hires, ensuring a professional site experience.
• Manage site access, including creating badges for new hires, handling temporary access requests, and granting full access to employees and visitors.
• Assign lockers to on-site staff and maintain accurate records of locker usage.
• Deliver proof of employment and respond to verification requests.
• Track and report visitor activity, badge issuance, face mask compliance, and locker assignments, ensuring accurate documentation for management

Talent Acquisition Coordinator at Startek (2022-07 – 2025-01)

• Conduct prescreening and interviews to evaluate candidate qualifications and cultural fit.
• Administer English proficiency assessments and extend formal employment offers.
• Coordinate and facilitate New Hire Orientation (NHO), contract signing, and onboarding logistics.
• Collect, verify, and maintain candidate documentation and employee files.
• Manage class requisitions and generate employee IDs (EIDs) to support smooth onboarding.
• Represent the company at job fairs, recruiting events, and media campaigns to attract talent.
• Process candidate conversions in Oracle, ensuring accurate system updates and compliance with HR policies.

Recruiting Administrator at PartnerHero (2025-03 – 2026-01)

• Ensure the collection and submission of all required documentation for new employees.
• Collaborate with the IT team to coordinate the delivery of equipment, system access, and work tools.
• Schedule Manager's interviews.
• Create and extend job offers letters.
• Paper screening and conduct initial interviews for US and HND roles.
• Maintain consistent communication with candidates from offer acceptance through their first day of training.
• Support with Internal/External job postings and requisition creation.

Talent Growth Specialist at Alia Services (2026-01 – 2026-03)

• Manage full-cycle recruitment, including sourcing, screening, interviewing.
• Utilize candidate sourcing tools to build and maintain a strong talent pipeline.
• Conduct pre-screening and assessments.
• Coordinate interview scheduling and communication between candidates and hiring managers.
• Maintain candidate tracking and workflow management.
• Supported talent growth initiatives, including workshops, trainings and activities.

Primary – Instituto Evangelico Helen Luce (2007)

High School – Instituto Tecnológico San Jose (2010)

University/Degree in Tourism – Universidad Politecnica de Honduras (2012)