Cesar Arturo Gonzalez Sanchez

I am a responsible and organized person, with the ability to work in a team. I enjoy learning new things, so I am looking for a challenging and dynamic position where I can share my experience and acquire new knowledge.

Role Engineer - ICORP

(2024-07-27)

Assigned to the Colgate-Palmolive Company account

• SAP Analyst (Analysis of Purchase Orders, Production Orders, Master Data, SKUs, HUS).
• Creation of MII user accounts and role assignment.
• Synchronization of the MII BUA Backup interface to the SAP production system.
• Technical support for Zebra and ZebraDesigner printers.
• Technical support for radio frequency and hangel equipment.
• Ticket handling and resolution.
• Technical support for mobile devices and networks.
• Technical support for unlocking SAP and Windows accounts.

Backup - ICORP

(2023-07-27 - 2024-11-27)

Assigned to the Colgate Palmolive, Ferrero, Grupo Condi Celaya, and Vale Puebla accounts.

• Handling and resolving support tickets.
• Performing preventive and corrective maintenance on desktop computers.
• Providing technical support for HP and Zebra printers.
• Enrolling computers and mobile devices.
• Providing technical support for audiovisual equipment.

IT Intern - GRAMMER AUTOMOTIVE QRO.

(2022-01-01 - 2023-12-31)

• Preventive and corrective maintenance of computer equipment.
• Technical support for HP and Zebra printers.
• Assignment of internet accounts to employees (and guest users).
• User permissions in Active Directory.
• Software installation.
• Registration of computer equipment in Communications 365.
• Registration of two-factor authentication devices.
• Assignment of computer equipment.

Protección Civil Tierra Blanca, Gto.

(2018-01-01 - 2021-12-31)

• Operational area.
• Technical area.
• Administrative area.

Bachelor's degree - Information Technology Engineering - UNIDEG SABES plantel San Jose I. (2019-01-01 - 2023-12-31)