Chanty Rz

I am a learning and development professional with over 17 years of experience in corporate learning, instructional design, training projects management, building multicultural teams and process documentation.

I have specialized in designing, implementing, and managing training solutions that contribute to achieving business’ goals. I am committed to proactively partner with key stakeholders and business leaders for finding effective solutions and integrating teams with different cultural backgrounds, organizational levels, and specialties. Additionally, my communication skills, in both English and Spanish, give extra value to my clients and have really contributed to my professional development.

Key Achievements

• Project Management: Coordinated strategies and instructional processes for over 2,300 courses for 15 years.
• Commercial Support: Provided technical support in sales meetings, follow-ups, closing sales, and post-sales for 10 years.
• Recruitment and Processes: Managed talent selection at Cegos and led the standardization of elearning processes and profiles at Hoteles City Express.
• Optimization and Crisis: Increased instructional material production and planning by 300% during the pandemic.

Specialized Leadership: Led the development of materials in Salesforce for a network of 200 instructors (ToT) at PepsiCo.

Summary of Professional Experience e-Learning Consultant (2024 – present)

Development of digital materials | Multi-platform and UX/UI diagnostics | Process mapping and technical appendices | Evaluations | Project management under Agile methodology | Quality assurance | Training for NGOs in virtual and in-person environments | Synchronous and asynchronous training

Senior Instructional Designer – Solera Inc. (2022)

Redesign, translation, and localization of training materials (spanish, english, french) | Coordination of instructional projects from start to delivery | Quality assurance

Production Coordinator – CEGOS (2021)

Leadership of e-learning solutions projects (gamification, augmented reality, and virtual reality) | Recruitment and coordination of multidisciplinary teams | Synchronous and asynchronous training | Supervision of deliverables and payments to suppliers | Building relationships with internal and external clients e-Learning Consultant – GIZ Deutsche Gesellschaft für internationale Zusammenarbeit GIZ GmbH (2021)

Mapping and alignment of school management processes for CIMMYT Academy | Documentation of administrative processes for CIMMYT Academy | Capability building with SMEs and stakeholders | Support on the migration from Moodle to Opigno

Senior Instructional Designer – City Express (2019)

Implementation of e-learning processes and job profiles | Documentation of administrative processes |

Synchronous and asynchronous training | Administration of Moodle (5000 users) and Cherwell | Reduction of training times and increase in KPI compliance e-Learning – Intelego Consultant (2018)

ToT in-plant at PepsiCo | Project management under agile methodology and quality assurance | Leadership of instructional design cell and development of evaluations | Delivery of face-to-face training for 200 ToT

Senior Instructional Designer – 7-Eleven México (2017)

Graphic and Instructional design of onboarding and training materials for face-to-face and digital | Internal project management

Experience since 2008 as a Junior Instructional Designer / Consultant with clients such as Bimbo, MetLife, Banamex, Bachoco, Liverpool, Santander, Infonavit, FEMSA, PEMEX, Seguros Monterrey, Aeroméxico, Volaris, HSBC, SEP, Grupo Modelo, among others. Before 2017, I worked with companies such as Oexl, Opentec, Sistemas CBT, and FCA of UNAM.

Licenciada en Tecnólogia Educativa

Máster en Comunicación y Educación

Pasante en Artes Visuales

Certificado en Storytelling

Estudiando Gestión de Proyectos