Cinthia Hernandez

Supplier Quality Engineer with experience in the automotive industry, specializing in 8D problem solving, supplier management, and customer complaints. Strong experience supporting OEMs such as Volvo and Stellantis and supporting supplier quality improvements in high-demand environments.

Supplier Quality Engineer (SQA) - Brose Group

(2025-01)

• Manage supplier quality performance for national and international suppliers
• Lead 8D problem-solving processes (Level 1 Champion / Level 2 support)
• Act as SQA Lead for Volvo and Stellantis program launches (SOP readiness)
• Issue supplier claims (NCRs) and implement containment actions
• Conduct supplier visits to ensure corrective actions and improvements
• Coordinate cross-functional teams to resolve quality issues
• Main contact for customer claims related to suppliers
• Recovered significant costs for the plant through supplier claims

Incoming Quality Coordinator - Brose Group

(2024-07 - 2025-12)

• Led team of 6 technicians for incoming quality and material release
• Managed sorting and rework activities based on defect criticality
• First contact for supplier issues impacting production
• Reported quality status to plant top management
• Supported audits (IATF, VDA, BMW, Ford, Volvo) with zero major findings
• Deputy Lead for SQA coordination

Incoming Quality Technician - Brose Group

(2022-03 - 2024-07)

• Supported production lines on supplier quality issues
• Performed GD&T interpretation for material release
• Assisted in containment and corrective actions
• Validated materials using measurement equipment

Bachelor - Industrial Engineering - Tecnológico Nacional de México (2016 - 2020)