Clarisalia Gggs
EXECUTIVE CONCIERGE & CUSTOMERS SERVICES
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Sobre mí
I AM A PROACTIVE TEAM ORIENTED, FOCUS ON INCREASING COMPANY AND PERSONAL INCOME, MULTITASK, WITH RECORDS OF CUSTOMER SERVICES SATISFACTION
Experiencia
Hostess Check in - Pueblo Bonito Sunset
(2023-01 - 2026-01)
- Coordinate guest check-in & check-outs, enhancing guest flow and satisfaction peak hour
- Customer information in to the syste
- Offer upgrade on activitie
- Final reports
Verification Loan Officer - Hacienda Encantada Resort
(2017-01 - 2023-01)
- Verify worksheet under terms price list, type membership agreement
- Final closing with the client at the table in charge of multiple report
- Commissions, apps RCI, Interval, Malibu, Registry
- Sent reports to Director
Property Management Assistance - Pisces fishing & Properties
(2016-01 - 2017-01)
Customer satisfaction and services follow up by monitoring thought emails and concierge syste, cash funds, villa's inventorie, reports to managers and accounting department
Educación
Bachillerato/High school - UAS Universidad Autónoma
Secretariado bilingüe - Instituto Inglés Audiovisual
CETEC / Paquete Microsoft - Instituto Inglés Audiovisual
