Facility: NTT Data Services Sep 2021– Currently
Position/Title: Systems Integration Specialist
Primary Responsibilities
- Implementation of backup solutions according to the client's requirement.
- Participation in the Data Protector version upgrade (last done 23.4)
- Performing required maintenance work on Backup and Storeonce devices
- Recovery of failed backups daily.
- Incident detection and closure.
- Management and resolution of problems with support providers (Microfocus or HPE).
- Data replication using copy jobs.
- Increased productivity in the operational area.
- Service Compliance Review.
- Tuning, troubleshooting and best practices.
- Sending capacity reports to Management
- Data restoration according to customer request
- Vulnerability closure
Facility: BRUNCH Jan 2019 – Sep 2021
Position/Title: Personal Business "Coffee and snacks"
Planning and implementation of a personal business that continues in operation nowadays.
Primary Responsibilities
- Manage of business.
- Buy and sell of products.
- People care.
- Vendor Management.
Facility: DXC Technology Apr 2017 – Nov 2018 Hewlett-Packard Jan 2014 – Apr 2017
Position/Title: Storage, Backup and Restore Delivery Lead
Primary Responsibilities
- Preparation of proposals for continuous improvement
- Internal and external audits and follow-up to the closing of findings.
- Administration and management of projects,
- Prospecting for new clients.
- Personnel management, and distribution of workloads.
- Transformation, design, and implementation of new backup solutions.
- Increased productivity in the operating area.
- Optimization of costs and resources.
- Service Compliance review.
- Completion of hardware and software purchase orders for IT transformation projects.
- Tuning, incident resolution and best practices.
- Integration of NAS and SAN Backup Solutions, VMWare Backup Solutions.
Facility: Hewlett-Packard Jan 2011 – Dec 2013
Position/Title: Backup and Restore Administrator
Primary Responsibilities
- Resolve Incidents transferred by IT teams or internal elevations referred to backup area.
- Risk management.
- Projects implementation.
- Scalation with vendors.
- Proactive monitoring aimed to capacity and performance of backup solutions.
- Preventive maintenance to backup infrastructure as patch installation, product version update, device firmware update, etc.
- Implementation of new servers into the backup Infrastructure.
- Design and Implementation of new backup solutions.
- Implement proposed service improvements within “standard” services and solutions.
- Participation in DRP exercises.
Facility: Hewlett-Packard May 2010 - Jan 2011
Position/Title: Backup and Restore First level support
Primary Responsibilities
- Backup monitoring (7 X 24 Reactive).
- Incident detection and closure.
- Incident escalation to the next level wherever resolution is not in scope.
- Attention to backup and restore request.
- Track incident and SLA Compliance.
- Creating and changes backup policies according to client request.
- Administration of physical and virtual libraries as ML6000, Power Vault 132, HP Storage Work 1/8, SDLT320, MSL8096 Y VLS900.
Facility: PEMEX Refining Projects Nov 2009 – Apr 2010
Position/Title: Professional Practices Department Technology and Information
Processes. Primary Responsibilities:
- Monitoring and enforcement failed backups from databases.
- Generation of logs and reports.
- Integrating new servers to backup platforms (Data Protector and Symantec).
- Backup Policy implementation for servers according to client required.
- Restore information (Data Base and file systems).
- Manipulation of SUN physical library 8500.
