Damian Vazquez

Customer service, sales and hospitality professional with experience in hotel reception, concierge services and tourism operations. Strong background in guest service, teamleadership, payments, reservations, phone support, problem solving and client acquisition.

RECEPCIONISTA SR at Tijuana Marriott Hotel (2025-09 – 2025-12)

• Team leadership and staff guidance
• Metrics, payment processes and rate verification
• Check-in / check-out and problem solving

RECEPCIONISTA at Riu Hotels & Resorts (2022-03 – 2022-07)

• Group reception and guest service
• Payments, check-in / check-out and phone support
• Problem solving and currency exchange

GUÍA DE RECORRIDOS at Vallarta Adventures S.A. de C.V. (2021-10 – 2022-01)

• Organized and guided groups through towns in Nayarit and Jalisco
• Interpreted local history and organized cooking classes
• Operated RZR Polaris on off-road routes to Sayulita

CONCIERGE at The Grand Luxxe (2018-11 – 2020-04)

• Guest service and contact center support
• Reservations and front-desk duties

MESERO at Vidanta (2018-04 – 2018-11)

• Buffet and à la carte service; bartender duties
• Snack and pool service

Licenciatura in International Business – UNE — Puerto Vallarta (2021)

Bachillerato terminado in Tourism – COBAEN 02 (2016 – 2019)