02/23 - 03/24
HP Inc. l Av. Caminoal ITESO 8270,El Mante, 45608Zapopan, Jal.
Procurement Operations Brazil
- Vendor Management: Negotiate with suppliers terms and prices based on local regulations and companies policies and develop strong relationships with them.
- Contract Management: Review and update contractswith suppliers.
- Cross-functional Collaboration: Collaborate with internal teams such as operations, financeand supply chain teams when needed.
- RiskManagement: Evaluate risks in the process and develope strategies to denegate disruptions.
- Continuous Improvement: Identify opportunities for automation and updates on procedures to improve the overall workflow.
03/22 - 09/22
TTI Inc. l Av. López MateosSur # 1450 Tlajomulco de Zúñiga, Jal.
Branch Customer Coordinator
- Customer Service: Provide personalized assistance and guidance to customerand assist them on theirconcerns and inquiries.
- Problem Resolution: Address customercomplaints, also work with internaldepartments to resolve complex issues. Provide a constant update to the customer.
- Documentation and Record-Keeping: Maintain records or customer interactions and inquiries.
- CashHandling: Process deposits and balance cash drawers to avoid discrepancies.
- Branch Operations Support: Assist on the closure of the procedure with the customer.