Daniel K

Service-oriented professional with extensive experience managing customer service functions and developing business strategies and solutions to drive large revenue gains. Committed to skillfully managing resources to drive large revenue gains and significant cost saving through effective budget management, strategic growth, and quality control. Adept at researching and producing compelling design solutions for businesses pipeline, brand experience, and long-term strategic initiatives.

Proven capacity to build long-lasting relationships with new and existing customers while blending advanced organizational, technical, and business acumen to sustain brand relevance.

Manager/Cashier at Grow Green Hydroponics (2021-01 – 2022-04)

• Collaborated with teams to quickly and efficiently load and unload trucks while sustaining loading dock safety and ensuring protection of materials in transit
• Delivered clear goals and objectives to meet assessment standards for best safety practices, ensuring proper standards and requirements
• Performed quality checks on orders when necessary and verified documentation concerning package description using current electronic or manual system
• Executed quality customer service in a professional manner and resolved customer concerns to meet unique needs and expectations
• Assessed customer needs and advised clients on coverage options while developing client relationships and earning a reputation for reaching sales goals
• Prepared necessary paperwork, performed comparative market analysis, and negotiated rates with brokers while conducting all due diligence investigations
• Maintained detailed knowledge of all aspects of business, including operational expenses, logistics, contracts, and communication with clients

Agent at JNA Express (2019-12 – 2020-08)

• Oversaw and inspected outbound packages and products for quality and accuracy following customer expectations
• Sustained zero safety hazards and achieved exceptional levels of customer satisfaction through timely, accurate processing and shipping of orders
• Coordinated warehouse operations to support internal and external customers and maintained a clean and organized environment
• Described products to customers and accurately explained details and care of merchandise while processing requests and supply orders

Warehouse Associate at Sherman Oaks Medical (2019-06 – 2019-10)

High School Diploma – CIS Academy High School (2022-06)